About Company
Transparent BPO is a leading provider of contact center BPO services. Through talent, process, and technology, we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.
Position Overview:
The Niche Talent Headhunter is responsible for sourcing, engaging, and recruiting qualified candidates for specialized, hard-to-fill, and high-volume hiring needs. This role requires a proactive recruiter who can identify active and passive talent, build strong candidate pipelines, and deliver qualified candidates within aggressive hiring timelines.
Key Responsibilities:
- Source and engage candidates for niche, specialized, and high-volume positions.
- Build pipelines of active and passive candidates for current and future hiring needs.
- Use LinkedIn, job boards, social media, referrals, professional networks, and other sourcing channels.
- Conduct targeted outreach and initial candidate screening.
- Partner with hiring managers to understand position requirements and candidate profiles.
- Manage multiple requisitions and hiring priorities simultaneously.
- Maintain accurate candidate and recruiting activity in the ATS.
- Track pipeline activity, hiring progress, and recruiting results.
- Provide talent-market insights for difficult-to-fill positions.
Qualifications:
- 3+ years of recruiting, sourcing, staffing, or headhunting experience.
- Proven experience recruiting for niche or hard-to-fill positions.
- Experience supporting high-volume hiring.
- Strong direct sourcing, candidate outreach, and networking skills.
- Familiarity with LinkedIn, job boards, social media, and applicant tracking systems.
- Strong communication, organization, and time-management skills.
Key Performance Indicators (KPIs):
- Hiring targets achieved
- Time-to-fill
- Qualified candidate pipeline
- Offer acceptance
- Candidate experience
Education/Experience
· Associate degree in Business Studies or Human Resource or related field, or 3+ years proven experience in Recruiting
Skills Required
- 3+ years of recruiting, sourcing, staffing, or headhunting experience
- Experience recruiting for niche or hard-to-fill positions
- Experience supporting high-volume hiring
- Strong direct sourcing, candidate outreach, and networking skills
- Familiarity with LinkedIn, job boards, social media, and applicant tracking systems
- Strong communication, organization, and time-management skills
- Associate degree in Business Studies, Human Resources, or a related field, or 3+ years of proven recruiting experience
What We Do
Transparent BPO is a business process outsourcer providing contact-center and back-office services. Its offerings include inbound and outbound voice, multichannel customer support, IVR, data entry, quality assurance, and technical support. Agents help clients with customer service, acquisition, and retention while delivering experiences aligned with each brand. The company serves small, medium-sized, and Fortune 500 businesses, focusing on tailored support that helps improve customer experiences and business outcomes.
