Company Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 38 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description

Sutherland is seeking an experienced Integration Engineer to deliver the technical aspects of product deployments for NICE Systems' customers. This is a technical consulting role which involves direct interaction with customers to understand their business data and to design and implement creative solutions to integrate the data with the Company Sales Performance Management Applications Suite. Company Integration Engineers also design, develop, and configure end-user functionality such as Data ports, webservices, PL/SQL procedures, triggers, views, materialized views, SQL & Linux shell scripts, Compensation Plans, calculators, forms, workflows, and reports for customer implementations.

NICE employees are highly motivated, self-starters who thrive on achieving success after success for our customers. NICE’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. To be effective with NICE’s customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. We pride ourselves on our professionalism, integrity, and ability to deliver real value to our customers. This is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market.

The NICE Sales Performance Management products focus on improving the sales productivity, effectiveness, and other operational aspects of our customers’ employees and sales teams. Our products allow companies to integrate valuable but disparate data from existing software applications, automate sales incentive calculations, reporting, and boost sales team morale by setting clear goals and monitoring their progress- all of which increase company productivity. Our web-based application is unique in its use of hybrid OLTP/OLAP data structures in combination with emerging technologies at compute, storage and network level for sophisticated end-user applications.

NICE Systems is the leading provider of Sales Performance Management and Service Performance Management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. NICE Systems' award-winning products serve Global 2000 customers, and include advanced analytics, incentive compensation management, coaching, reporting and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, NICE Systems has been profitable for the past 8 years. NICE Systems is a publicly held company headquartered near Tel Aviv, Israel with operations worldwide.

Job Description

The Integration Engineer performs a wide range of duties including some or all the following:

• Implement custom deployments of the Company product suite for clients.
• Install & Integrate Company's applications with other enterprise systems and data sources using ETL, REST API calls, webservices, XML, XSLT, and scripting languages.
• Install and maintain MicroStrategy Intelligence server, web server and application tools suite.
• Manage and maintain data models for reporting and analytics report configuration using MicroStrategy development and configuration tools.
• Work closely with customer and Company Client Services team on all technical aspects of a Company deployment, including but not limited to – data mapping and integration, forms & workflow design and implementation, report design and implementation.
• Work with other Company Integration Engineers to share best practices and knowledge.
• Provide input to Company’s Product Management group on how to enhance future products.
• Required Skills/Experience:
• Excellent technical and analytical skills
• In-depth knowledge of data handling and SQL
• Integration experience with enterprise software
• Excellent organizational skills, ability to set own task lists and timelines.
• Excellent verbal and written communication skills and ability to work in a team.
• Demonstrated interest and ability to communicate across technology and business boundaries.
• Bachelor's degree in computer science (or equivalent)
• Technology driven with willingness to learn & assimilate emerging technologies and trends.
• Willingness to travel up to 25%.
• All experience levels welcome.

Qualifications

• Advanced English level (B2 or Higher)
• Linux, Windows 11 Enterprise, Windows Server 2019/202
• Unix Shell Scripting, PL/SQL, XML, XSLT, Java, JSP, HTML, CSS, Python, Perl
• Oracle, Postgres, SQL Server, DB2
• Experience as a DBA, System Administrator, or Network Administrator
• Experience implementing and managing data warehouses.
• Experience with Hadoop or other Big Data platforms.
• Familiarity with Business Intelligence tools (e.g., MicroStrategy, Tableau, Power BI, Business Objects, Cognos)
• Familiarity with ETL tools (e.g., Informatica, Talend, Brio).
• Familiarity with configuring and testing REST API calls & webservices.
• Practical operational experience with installing, maintaining, and deploying applications and code in AWS.
• Exposure to CRM tools like Salesforce.
• Exposure to ERP tools like Oracle, SAP etc.
• Exposure/experience in Sales Domain.

Additional Information

Join one of the best place to work companies and enjoy great benefits such as Premium Healthcare, ergonomy/connectivity bonus, life insurance among others. Hybrid model in Bogotá, Colombia.