New Case Coordinator

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Los Angeles, CA, USA
In-Office
20-20 Hourly
Entry level
Professional Services
The Role
Coordinates new personal injury cases from intake through case management. Responsibilities include arranging medical referrals, confirming appointments, gathering incident and insurance information, entering data into ACT, processing case files, obtaining signed retainers, sending legal and insurance communications, organizing documents, following up with clients, and building strong client relationships.
Summary Generated by Built In

 

New Case Coordinator 

Want to LOVE where you work and get full training to do it?

Jacoby & Meyers is the nation's pre-eminent law firm protecting consumers since 1972. We are currently seeking a smart and determined candidate to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title: New Case Coordinator

Type of Position: FULL TIME

Location: Remote

Pay: $20/hr

Must be eligible to work in the U.S. **

Job Description:

Core duties and responsibilities include the following. Other duties may be assigned:

  • Refer client to medical treatment such as physical therapy or chiropractor
  • Confirm client has scheduled an appointment with medical provider
  • Obtain/reconfirm necessary details of how the incident occurred
  • Research incident details and location when client does not have much information
  • about incident
  • Report incident to all parties' insurance companies and obtain claim information
  • Review documents received from investigator and entered data into ACT
  • Process a minimum of 125 cases out of intake to case management
  • Ensures that all retainer documents are properly signed and filed
  • Continues proper follow up with clients to ensure receive all relevant information on a
  • daily basis
  • Send referral communication email to firms we are referring lead to and update ACT with
  • client information
  • Meet in person with clients that will be coming into office to sign up.
  • Review file and send SR1 when needed
  • Send Letters of Representation to all parties' insurance companies
  • Save all documents and photos to client folder and ensure they are properly labeled
  • Draft and send subout out letter for clients that have a prior attorney
  • Build strong rapport with clients
  • Make great first and lasting impression on clients

Requirements:

  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Must have the ability to be empathetic yet persuasive
  • Confident

What We Offer:

  • Flexible Schedules
  • Medical, Dental, Vision and Pet Insurance
  • 401(k) with Company Match
  • Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
  • Short-term and Long-term Disability
  • Employee Assistance and Travel Assistance Programs
  • Paid Time Off, Paid Sick Time, Paid Holidays
  • Health FSA and Dependent Care FSA
  • Accident Insurance
  • Commuter Transportation Incentive
  • Cell Phone and Internet Stipend
  • Fully-paid parking
  • Learning and Development Programs
  • Remote Positions

About J&M:

Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.

REQUIRED: Resume, Pay Expectation

Jacoby & Meyers is an Equal Opportunity Employer.

Revised 7.25.24

 

Skills Required

  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Ability to be empathetic yet persuasive
  • Confidence
  • Must be eligible to work in the United States
  • Resume
  • Pay expectation

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The Company
24 Employees
Year Founded: 1972

What We Do

Jacoby & Meyers is a personal-injury law firm founded to make the legal system more accessible to ordinary people. It represents victims of auto accidents, personal injuries, defective products, and other accidents, seeking justice and compensation on their behalf. The firm emphasizes client access, empathy, integrity, and delivering the full value of its legal services, and reports recovering more than $2 billion for clients.

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