New Business Manager (Growth Operations) - Miami, FL

About the Role 

Green House is a Brand-to-Demand creative marketing agency built to own the moment of choice—operating at the intersection of branding, frontline, and activation. Our Growth team serves as the commercialization engine, transforming capabilities into revenue through disciplined pipeline development, high-quality pursuits, and scalable systems. 

We are seeking a New Business Manager (Growth Operations) to act as the pipeline and pursuit execution engine of the Growth organization. This role is responsible for building and maintaining a qualified pipeline while leading end-to-end execution of new business pursuits—from initial lead through proposal submission and handoff to delivery. 

You will partner closely with Growth leadership and cross-functional teams to ensure opportunities are sourced, qualified, tracked, and converted with precision. This role requires strong project management discipline, commercial awareness, and the ability to operate across multiple high-priority workstreams simultaneously. 

Key Responsibilities 

1. Lead Generation & Pipeline Development 

• Source and qualify leads aligned with Green House’s ideal client profile (ICP) and priority growth areas 

• Build and maintain outbound target lists including accounts, contacts, and stakeholder mapping 

• Support outbound efforts through follow-ups, cadence tracking, and meeting coordination 

• Manage inbound leads from intake through qualification and routing 

• Track lead source performance and recommend improvements based on conversion data 

2. Prospect Research & Account Intelligence 

• Develop detailed prospect profiles including company insights, category trends, and key stakeholders 

• Identify triggering events, business needs, and strategic opportunities (“why now”) 

• Create pre-meeting briefs with talking points, risks, and recommended next steps 

• Maintain account planning views for top targets, including relationship status and growth opportunities 

3. CRM & Pipeline Management (System of Record Owner) 

• Own CRM hygiene including deal stages, close dates, probability, contacts, and activity tracking 

• Ensure pipeline accuracy with clear ownership, next steps, and up-to-date information 

• Produce weekly pipeline reports highlighting new leads, deal movement, risks, and deadlines 

• Identify stuck opportunities and recommend actions to advance or close 

4. Pursuit Operations & Project Management 

• Lead pursuit execution from kickoff through submission and post-submission debrief 

• Build and manage workback plans including timelines, owners, dependencies, and milestones 

• Coordinate cross-functional pursuit teams (Strategy, Creative/QTC, Finance, Operations, Verticals) 

• Oversee production of all deliverables including decks, proposals, case studies, and submission materials 

• Maintain version control and enforce quality standards across all outputs 

5. Sales Enablement & Asset Management 

• Maintain and update core new business materials including credentials decks, case studies, and bios 

• Build and manage a modular asset library to support efficient and consistent pitch development 

• Partner with Strategy and Creative teams to ensure materials reflect current positioning and capabilities 

• Drive reuse of assets to improve speed and reduce redundant work 

6. Vertical Integration & Opportunity Management 

• Capture and document opportunity signals from Vertical and Account teams 

• Facilitate intake and development of opportunity briefs (scope, stakeholders, timing, risks) 

• Coordinate pursuit teams while minimizing disruption to ongoing delivery work 

• Ensure feasibility and alignment with capacity, timelines, and margin expectations 

• Support clean transition from win to delivery with complete handoff documentation 

Qualifications 

• 4–8 years of experience in new business, growth operations, sales operations, or project/program management within an agency or fast-paced commercial environment (advertising, marketing, or similar) 

• Proven ability to operate independently and run pipeline and pursuit systems end-to-end—not just support them; able to step in and ensure the entire engine (leads → pursuits → submissions → handoff) is functioning effectively 

• Strong experience acting as a bridge between Growth, Verticals, and cross-functional teams (Strategy, Creative, Finance, Operations)—translating opportunities into structured, executable pursuits 

• Demonstrated experience managing end-to-end pursuit workflows, including intake, qualification, workback planning, cross-functional coordination, and final submission 

• Advanced project management and operational leadership skills, with the ability to design and improve systems—not just track tasks (pipeline structure, pursuit workflows, templates, stage gates, reporting cadence) 

• Strong experience with CRM systems and pipeline management, including maintaining data accuracy, managing deal stages, and driving actionable reporting 

• Proven ability to manage multiple concurrent pursuits under tight deadlines, ensuring quality, consistency, and on-time delivery 

• High proficiency in workflow and collaboration tools (e.g., CRM platforms, Monday.com, M365/Google Workspace, SharePoint), with a tech-forward and systems-oriented mindset 

• Comfort and familiarity with AI-enabled tools and workflows, with a willingness to leverage automation and AI to improve research, asset development, and pursuit efficiency 

• Strong communication and stakeholder management skills, with the ability to drive clarity, push for decisions, and align teams across competing priorities 

• Demonstrated ability to thrive in fast-paced, high-demand environments, maintaining structure, visibility, and momentum across multiple workstreams 

Preferred: 

• Experience in agency environments with active new business pipelines and fast-turn pitch cycles 

• Experience supporting or driving lead generation and outbound efforts, including account targeting and prospect research 

• Experience building or improving pipeline and pursuit systems from ambiguity (playbooks, templates, asset libraries, reporting frameworks) 

• Strong understanding of creative and strategy workflows, enabling effective coordination of pitch content and deliverables 

• Experience working in a highly cross-functional, revenue-driven environment where speed, quality, and conversion all matter 

Skills & Competencies 

• Strong commercial mindset (pipeline development, conversion, execution) 

• Advanced project management and organizational skills 

• Prospect research and synthesis into actionable insights 

• Stakeholder management and cross-functional coordination 

• Attention to detail with strong quality control and version management 

• Clear, concise communication and escalation judgment 

What This Role Is Not 

• Not a primary relationship owner or lead seller (owned by Growth leadership and Vertical leads) 

• Not an administrative coordinator without ownership or decision-making authority 

• Not a marketing-only role disconnected from revenue outcomes 

This role is a critical commercial operator, ensuring pipeline visibility, disciplined execution, and high-quality pursuits that drive consistent growth and conversion. 

Work Setting 

• Hybrid role based in Miami, Florida 
• In-office Tuesday, Wednesday, and Thursday required 
• Remote work available Monday and Friday 
• Standard business hours (Monday–Friday) with flexibility as needed to support business demands 

Interview Process

1. Self-recorded video interview

2. Virtual and/or in-person interview with hiring team

Compensation

• Annual salary: $80,000 - $90,000 plus discretionary bonus potential of 10%
• Communication allowance: $75 semi-monthly
• Wellness benefit: $50 monthly

• Health & Wellness: Comprehensive medical, dental, and vision coverage to support you and your family

• Unlimited Paid Time Off: Generous flexibility to support work-life balance and personal well-being

• Paid Holidays: Company-observed holidays to ensure time to recharge and disconnect

• Hybrid Flexibility: A balanced in-office and remote schedule designed to support productivity and collaboration

• Equipment Provided: Company-issued computer and tools to set you up for success from day one

• Growth Opportunities: Clear paths for professional development, skill-building, and internal mobility

• Innovative Work Environment: Collaborate with high-performing, creative teams in a fast-paced, supportive culture

• Referral Bonus Program: Earn rewards for bringing great talent into the organization

Green House is strongly committed to creating a diverse, equitable, and inclusive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.