We are seeking a Network / UC Specialist (VTC/Circuits) to provide circuit management and unified communications support to sustain reliable connectivity and conferencing capabilities in secure environments. This role coordinates telecommunications service actions, supports VTC readiness, tracks issues through closure, and produces time-sensitive reporting and documentation required for operational continuity.
Responsibilities:
- Manage the end-to-end lifecycle of telecommunications circuits, including submitting and tracking Telecommunications Service Requests (TSRs), web orders, and service provisioning activities while coordinating with external service providers to ensure timely delivery and validating services against authorized Telecommunications Service Orders (TSOs).
- Maintain comprehensive circuit inventory records, historical documentation, and configuration data, conducting periodic audits, revalidations, and compliance reviews to ensure accuracy, accountability, and adherence to organizational standards.
- Provide operational support for Video Teleconferencing (VTC) environments, including installation, maintenance, upgrades, and troubleshooting of conferencing hardware, software, codecs, displays, and related communications equipment to ensure high system availability and performance.
- Monitor and troubleshoot VTC network connectivity, bandwidth utilization, and telecommunications services, coordinating conference support activities and rapidly resolving connectivity, service, and performance issues to minimize operational disruptions.
- Prepare and deliver circuit completion, exception, and status reports within established timelines, while providing recurring updates to leadership and stakeholders on open telecommunications and VTC issues, service requests, and project progress.
- Other duties as assigned.
Qualifications:
- Years of Experience: 3+ years circuit management, telecom, VTC, or network support.
- Education Level: Bachelor’s degree in IT/Business (preferred); equivalent experience considered.
- Clearance Requirements: Must have active Top Secret (TS) clearance.
- Certification Requirements: CompTIA Security+ or CCNA (preferred).
- Travel may be required for role.
- Any other work-related qualifications needed for the role: Working knowledge of DISA circuit processes and telecom workflows; strong documentation and customer coordination skills.
About Us
Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.
Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.
Equal Opportunity & Compliance Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance [email protected]
Skills Required
- 3+ years of experience in circuit management, telecommunications, VTC, or network support
- Active Top Secret security clearance
- Working knowledge of DISA circuit processes and telecommunications workflows
- Strong documentation and customer coordination skills
- Bachelor's degree in IT or Business, or equivalent experience
- CompTIA Security+ certification or CCNA certification
What We Do
Diné Development Corporation (DDC) is a family of subsidiaries that delivers IT, professional, and environmental services to solve the dynamic challenges of government agencies and commercial firms. Inspired by our Navajo legacy, we lead with quality and ingenuity to advance our clients’ missions. We deliver exceptional solutions while creating sustainable prosperity for the Navajo Nation and communities across the world.
