Network Support Intern

About us

EdgeUno is built on a single goal: to ensure that every person in Latin America has the same high-speed internet experience as anywhere else in the world. Through improvements to LATAM’s internet infrastructure, EdgeUno is building a better internet; one that is more stable, accessible and affordable. We provide companies and internet providers with low latency, congestion-free connections to bring content-rich experiences to end users across Latin America.

EdgeUno is the key to Latin America. Our datacenters host network infrastructure hubs for companies across the continent. Our vendors use our networks to connect to key cities in countries like Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, and Peru. EdgeUno provides exciting and innovative turnkey solutions to companies across the continent, and our employees get to work on innovative projects as we provide high-capacity connectivity services across Latin America.

Full Job Description

We are looking for an enthusiastic Network Support Intern to be part of the next generation of successful Engineers shaping the internet’s experience future! EdgeUno is engaging, hiring and emerging new talents! And as Intern based in Uberlandia, you’re going to shape your career working side by side with a team of Subject Matter Experts and references in the telecommunication and technology industry. As Intern from NOC, you’ll work in a network team monitoring our telecommunication networks and computer systems and servers, supporting customers and addressing their needs.

Core Responsibilities

• 
  Monitoring devices and systems using network management tools 
  
• 
  Support the diagnoses and troubleshooting issues with customers following the Engineer determining the next steps
• Collaborating with Network Engineering Team to assist in network configuration, updates, learning the processes
• Be up to date with the training path by a team of experts in the subject area
• Contribute to special projects

Requirements

• Currently pursuing a Bachelor’s in Telecommunication Engineering or related technical field involving Network or equivalent technical experience (graduating in/after Dec 2025)
• English level B2+ is a must
• Skilled at working with multiple coding formats
• Demonstrated experience related to the technical subject as part of coursework, internships, personal projects, coding competitions or research
• Network Engineering / Infrastructure Development career aspiration
• Good attitude to perform and develop demonstrating results
• Passion for learning, solving problems as an outside-of-box-thinker to be part of a successful startup fast-growing!

What We Offer

• Competitive Internship scholarship contract
• Monthly credit food allowance
• Development and training opportunities to shape and realize your career goals
• A trustful environment where you can be yourself, share your thoughts and create a valued partnership
• A visible impact of your achievements!