The Role
Installs, configures, troubleshoots, monitors, and maintains network security and switching solutions. Provides technical support to customers, resolves connectivity and security issues, documents configurations and solutions, and collaborates with internal teams on project execution. Requires hands-on experience with switching, firewalls, and EDR solutions, strong networking fundamentals, a bachelor's degree, mandatory CCNA certification, and willingness to travel locally when needed.
Summary Generated by Built In
- Install, configure, and troubleshoot network security and switching solutions.
- Provide technical support for customer network environments.
- Diagnose and resolve network connectivity and security issues.
- Perform routine health checks, monitoring, and maintenance of network devices.
- Coordinate with customers to understand requirements and provide timely resolutions.
- Document technical issues, configurations, and solutions.
- Collaborate with internal teams to ensure smooth project execution and support.
- Good hands-on experience with Switching, Firewall, EDR solutions
- Strong understanding of networking fundamentals, including TCP/IP, VLANs, routing, switching, and firewall concepts.
- Good troubleshooting and analytical skills.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
- CCNA is mandatory.
- Willingness to travel locally, if required, for customer support activities.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field
- CCNA certification
- Hands-on experience with switching, firewall, and EDR solutions
- Strong understanding of TCP/IP, VLANs, routing, switching, and firewall concepts
- Willingness to travel locally for customer support activities, if required
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
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The Company
What We Do
Secure Network Solutions India Private Limited (SNS/SNSIN) is an Indian cybersecurity company serving enterprises and SMBs since 2000. It provides managed SOC and SIEM, threat detection and response, endpoint and cloud security, vulnerability management, identity and access management, DevSecOps, compliance, security consulting, and secure network design and implementation. The company operates across India with more than 10 locations and serves over 1,500 customers.
