Network Provisioning Engineer I

Our Network Provisioning Engineer I is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

Scope:

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Roles and Responsibilities:

• Participate in implementation of various software services
• Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
• Help track milestones and proactively drive any activities that may jeopardize orders from completing on time
• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
• Document service requests, escalate as needed, and provide timely and accurate updates
• Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers
• Expedite and escalate issues when necessary to ensure timely delivery of services
• Help prioritize projects, manage and direct activities to deliver connectivity within project schedule
• Communicate and collaborate with internal customers, stakeholders and network carriers
• Assist with metrics development and operational reporting/reviews
• Support planned systems maintenance activity while minimizing impact to services
• Read and comprehend vendor specific requirements
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor's degree (B.S/B.A) from four-college or university and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Knowledge of cable throughput and transit distances
• Understanding of telecommunications industry in a switched network provisioning environment
• Understand basic telecommunications practices, terminologies, and interfaces
• Familiarity with DS1, DS3, and DS0's circuits
• Knowledge of Access Server Request (ASR) to local carriers
• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

• Networking Knowledge: Strong understanding of networking principles, protocols, and technologies such as TCP/IP, VLANs, routing protocols (OSPF, BGP), switching technologies, etc.
• Experience with Network Equipment: Hands-on experience with network equipment such as routers, switches, firewalls, load balancers, etc. Experience with different vendors (Cisco, Juniper, etc.) is a plus.
• Deployment Experience: Demonstrated experience in deploying network equipment, managing equipment installs, configuring devices, and ensuring proper functionality.
• Troubleshooting Skills: Ability to troubleshoot network issues efficiently, diagnose problems, and implement solutions in a timely manner.
• Project Management Skills: Capability to manage projects related to network provisioning, including planning, scheduling, resource management, and documentation.
• Communication Skills: Excellent communication skills to interact with team members, clients, and vendors effectively.

Certifications: While not always mandatory, certifications can be beneficial to demonstrate expertise. Some relevant certifications include:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Juniper Networks Certified Internet Associate (JNCIA)
• Juniper Networks Certified Internet Professional (JNCIP)
• CompTIA Network+ Project Management Professional (PMP)

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$39,051.08 - $61,659.60 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law