We’re looking for someone who loves making operations run smooth. You’ll own the day-to-day of our last-mile delivery network keeping it stable and robust. If you like seeing your work turn into real parcels delivered on time, this is for you.
What you’ll do
∙ Keep the routing engine humming: postcode assignments, service level, coverage rules
∙ Spot hub saturation before it becomes a problem
∙ Support new hub and sub-hub launches from zero to live
∙ Jump on incidents fast and fix them with the ops and tech teams
∙ Own the data that keeps the network honest: service files, dashboards, service level tracking
∙ Work side by side with hub managers, 3PL partners and cross-functional teams
What you bring
∙ 3+ years in logistics, operations, supply chain or something close
∙ Fluent in Excel and comfortable with large datasets
∙ You spot patterns in numbers other people miss
∙ You take ownership without being asked twice
∙ Strong communication skills in English
∙ Chinese / Spanish are a plus.
Bonus points
∙ Experience with routing systems like TMS.
∙ SQL or Python
∙ Familiarity with postal geography and last-mile economics
∙ Previous exposure to high-volume e-commerce
Why you’ll like it here
∙ Real ownership from day one
∙ A network that’s being built, not just maintained
∙ Fast decisions, small team, no corporate noise
∙ Steep learning curve with direct operational impact
Job Requirements
1. Education: Bachelor’s degree in Engineering, Supply Chain, Logistics, Business or related field
2. Hard skills: Advanced Excel (pivot tables, lookups, large datasets), data analysis, familiarity with routing/TMS systems. SQL or Python is a plus
3. Experience:3+ in logistics, last-mile operations, supply chain or network planning. Fluent English required, Chinese / Spanish are a plus
4. Soft skills: Strong ownership, attention to detail, problem-solving under pressure, clear communication, team player across ops and tech
5. Other: Comfortable working in fast-paced environments with cross-functional and international teams
Skills Required
- Bachelor’s degree in Engineering, Supply Chain, Logistics, Business, or a related field
- 3+ years of experience in logistics, last-mile operations, supply chain, or network planning
- Advanced Excel skills, including pivot tables, lookups, and working with large datasets
- Data analysis experience
- Familiarity with routing or transportation management systems
- Fluent English communication skills
- Strong ownership, attention to detail, problem-solving, and cross-functional communication skills
- Ability to work in fast-paced, international, cross-functional teams
- SQL or Python experience
- Chinese or Spanish language skills
- Experience with postal geography and last-mile economics
- Exposure to high-volume e-commerce
What We Do
Cainiao is a global e-commerce logistics company and supply-chain solution provider within Alibaba’s e-commerce ecosystem. Founded in 2013, it offers differentiated e-commerce supply-chain solutions and is described as the largest reverse-logistics solution provider. Cainiao has built a smart logistics network to support delivery and fulfillment operations for e-commerce businesses across global markets, combining logistics capabilities with technology-enabled coordination and infrastructure.
