The Role
Core Network (DDI)
Primary Skills
- Avaya, Cisco Prime, Meraki Wireless, Brocade, Cisco Voice Networking Infra, Load Balancer, Cisco - Routing and Switching, Vlocity, Juniper, Viptela, Network Monitoring, Cisco Wireless, Cisco SAN, Argus Implementation, Cisco Firewall
Specialization
- Network Engineering: Engineer, Network
Job requirements
- Core Network (DDI): Duties and Requirements: - Review change request forms submitted by customers to validate accuracy and identify issues with implementation. - Collaborate with requestors to refine request forms, when required. - Test change requests in lab, when required. - Implement and validate changes in production. - Provide technical information in support of customer service requests. - Respond, investigate, and troubleshoot monitoring alerts and customer raised incidents. - Troubleshoot DNS, DHCP, IPAM, and NTP related configuration and service issues. - Plan, test in lab, and implement patches in production for DNS, DHCP, IPAM, and NTP infrastructure. - Generate monthly customer facing operational reports. - Train and lead future teammates, when required. - Make recommendations for process and technical improvements. - Work closely and effectively with customers, partners, vendors, and team members to provide exceptional customer service. Education and Experience: - network, systems administration, and DDI Experience. - Strong communication skills – written and verbal. - Strong technical documentation skills (Visio, PowerPoint, etc). - Expertise with Linux. - Expertise with ISC BIND. - Expertise with ISC DHCP. - Experience with Active Directory and Microsoft DNS & DHCP. - Recent and strong background with BlueCat. o Ideally BlueCat certified. - Working to strong background with Infoblox and Diamond IP. • o Ideally Infoblox and/or Diamond IP certified. has context menu
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The Company
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.








