Edoxx Technical Services LLC is a US Company based in Houston, Texas, with access to +350 highly experienced and advanced Engineers and Technicians delivering know-how and expertise in Civil, Mechanical, Piping, Electrical, and Instrumentation engineering. Other related fields such as Projects Control, QA/QC Inspection, 3D Geometrical and Intelligent Modeling, and Drafting are also available.
Our client is looking for a Network Operations Manager with a hybrid schedule based in Houston, Texas. Our ideal candidate will have come from a strong technical network engineering background with 12+ years of experience and have moved into or be ready to move into a supervisory position in Network Operations. The Network Operations Manager will be responsible for supporting and maintaining the current network infrastructure in the Americas region covering Alaska, Canada, USA and South America.
Responsibilties & Qualifications
- Strong and detailed technical experience in Networks, specifically with experience of Cisco, Meraki and Palo Alto vendor equipment.
- Ability to lead from the front in owning complex technical network problems and be a 4th level mentor and focal point for your team.
- Experience of cloud networks and cloud connectivity, Megaport, Equinix ExR, Azure, AWS, Oracle etc.
- Ability to troubleshoot and resolve complex network issues. You will provide troubleshooting and configuration support using your strong technical skills in IP networking.
- Strong documentation skills, ensuring network diagrams and documentation are kept accurate and up to date. Good experience using MS Visio is a must.
- Manage network related projects, office moves, equipment refreshes, migrations, changes etc. ensuring standards are strictly adhered to.
- Ensure the network equipment is kept up to date with refreshes and maintenance to standard where necessary.
- Good working knowledge of Service Now will be an advantage.
- Reviewing and keeping on top of the Network Operations ticket queue will be a key part of the role ensuring faults are responded to and resolved quickly and efficiently for the user community.
- Working on Incident / Change / Problem tickets and to be part of all Major IT Incidents.
- Experience with managing 3rd party service providers, telcos and working with outsource partners across the globe on performance, problem diagnosis and resolution is a key part of the role.
- Experience with terraform scripting would be a strong advantage.
- Experience and use of Network automation tools would be an advantage.
- Experience of Aruba ClearPass/802.1x will be a key advantage.
- Detailed and extensive Cisco switch configuration knowledge and detailed knowledge of corporate LAN configuration.
- Knowledge and experience of Data Centre environments.
- Knowledge or Solarwinds network monitoring tools is a key advantage.
- Knowledge of IP address management tools
- Candidate should have routing protocol knowledge. BGP/OSPF/EIGRP/Static routes
- Candidate should have Palo Alto Firewall and Panorama knowledge.
- Candidate should have Meraki Wireless technology skills and a detailed knowledge of configuring, managing and troubleshooting corporate WiFi networks.
- Candidate should have strong network troubleshooting skills.
What We Do
Edoxx Technical Services LLC is a U.S. company based in Houston, Texas, with more than 75 engineers and technicians delivering advanced solutions in 3D intelligent modeling and asset data management. Edoxx is a highly specialized Engineering Unit and a member of the Group of Companies of Vepica International B.V. (www.vepica.com) with over 1.800 engineers and technicians and ranked as one of the top 100 International Design Firms by ENR.
By means of linking the as-built engineering model and data with the reliability and integrity information of the asset, our company delivers a service that enhances the productivity of our clients and dramatically reduces their operational costs.
Edoxx helps engineers, contractors and owner-operators make faster and smarter decisions by building precise, error-free as-builts and intelligent 3D models based on accurate data captured through the use of state-of-the-art laser scanners.
Data is visualized over a 4D Platform ( 3D Model + Data ) generates dramatic cost savings while exponentially improves the risk mitigation and the generation of new ideas that benefits the project efficiency.
Business Benefits Obtained by Clients:
-Operational Excellence
Access to important asset information on real-time facilitates the generation of faster and more accurate decisions which translates into lower operational costs, better productivity and higher level of engineering .
-Plant Safety
Proactive monitoring and sharing of asset information along with safety training helps protect employees and reduces the risk of costly downtime or disasters.
-Compliance
Accurate and accessible data enables timely reporting for regulatory and governmental compliance.
-Subcontractors claim reductions
Better and easy framework for management discussions regarding plant modifications, upgrades and negotiations.
