We are looking for an L2 NPE Infrastructure Support Engineer to support mobile and telecom non‑production environments used for network and service testing. The role provides remote infrastructure support to onsite teams and covers containerized platforms, virtualized (hypervisor‑based) environments, and legacy infrastructure supporting RAN, Core, Voice, Data, and Transport testing.
Responsibilities- Provide L2 operational support for non‑production mobile/network infrastructure
- Support containerized and virtualized platforms used for network functions
- Perform environment setup, reset, recovery, and troubleshooting activities
- Monitor infrastructure health and handle incidents within SLAs
- Coordinate with onsite NPE and testing teams to ensure environment readiness
- Perform initial RCA and escalate complex issues to L3 teams
You Have:
- 8–10 years of experience in infrastructure or platform support roles
- Experience supporting telecom or mobile network environments
- Hands-on experience with container technologies such as Docker and Kubernetes (or equivalent)
- Experience with virtualization platforms such as VMware, KVM, or similar
- Hands-on Linux system administration skills
- Good understanding of networking fundamentals, including IP, DNS, and routing basics
- Experience working with monitoring and observability tools such as Grafana, ELK, or Splunk
- Experience using ITSM tools such as ServiceNow or Jira for incident and service management
Nice-to-have:
- Exposure to RAN, Core, Transport, or service testing environments
- Basic knowledge of automation or scripting using Shell or Python
- Experience working in onsite–offshore delivery models
- Exposure to large-scale production or telecom infrastructure environments
Skills Required
- 8-10 years of experience in infrastructure or platform support roles
- Experience supporting telecom or mobile network environments
- Hands-on experience with container technologies such as Docker and Kubernetes (or equivalent)
- Experience with virtualization platforms such as VMware, KVM, or similar
- Hands-on Linux system administration skills
- Good understanding of networking fundamentals, including IP, DNS, and routing basics
- Experience working with monitoring and observability tools such as Grafana, ELK, or Splunk
- Experience using ITSM tools such as ServiceNow or Jira for incident and service management
- Exposure to RAN, Core, Transport, or service testing environments
- Basic knowledge of automation or scripting using Shell or Python
- Experience working in onsite-offshore delivery models
- Exposure to large-scale production or telecom infrastructure environments
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
