Data Center Operations Admin

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Led by the original co-founder, partnered with private equity, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.

We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

Why this job is important:

We are looking for an Data Center Operations Admin who is proficient with networking/security technologies, servers, storage array and who flourishes in high-demand environments. Network Infrastructure Admins will be working primarily across enterprise data center environments across all of Bullhorn's global on-prem and cloud data centers, as well as our global office locations.  Bullhorn's Technical Operations team is responsible for maintaining the health and stability of the production systems and networks, supporting our products as well as all of our corporate office locations.

Successful Network Infrastructure Admins should have good communication and collaboration skills, excellent analytical, problem-solving, and time-management skills.

A typical day may include:

• Maintaining Bullhorn’s standard SLA for network uptime at 99.95%.

• Acting as a SME for all hardware failure related tickets.

• Network troubleshooting

• Working with vendors on new turn-ups, maintenance, or trouble isolation and Vendor RMA management.

• Participating in the planning and coordination of new infrastructure deployments and enhancement projects.

• Ensuring that datacenter facilities are maintained to a high standard and all necessary maintenance is scheduled and carried out in a timely manner.

• Quarterly travel to data centers in the US

• Ensuring 24/7 availability of the Bullhorn production application environments.

• Participating in on-call responsibilities on a rotating basis.

• Providing direct support to system, network administrators / engineers and technical project managers.

• Network administration of Palo Alto firewalls, Cisco NX/ IOS switches, routers, and wireless controllers/APs

• Administration of network solutions supporting a SaaS environment within on-prem and cloud datacenters

• AWS/Azure networking (VPC design, load balancing, DNS, etc.)

• Maintaining datacenter and office inventory including DC spares depot

You may be a fit for the role if you have:

•  3+ years hardware administration, network administration and software troubleshooting experience in a data center or large enterprise office environment.

• 1+ years network administration experience in AWS/Azure

• Experience with Cisco Networks

• Strong understanding of L2/L3 technologies

• Enterprise level experience with VOIP and or Wireless networks

• Linux (Redhat/CentOS, Debian) and Windows server administration skills.

• Experience participating in an on-call rotation 

• Ability to travel to data centers quarterly

Bonus points for experience in:

• SaaS and/or high volume workload environment

• Palo Alto

• Cisco switches

• Solarwinds

• Storage technologies

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.