Network Engineering Manager

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech
The Role
Lead and develop a team of Tier 2/3 network engineers to ensure reliable, high-performing enterprise network services. Oversee day-to-day operations and NOC functions, manage incident lifecycle and RCA, drive modernization through automation and monitoring, partner with cloud, security, and engineering teams, and manage vendor and stakeholder relationships to improve service outcomes.
Summary Generated by Built In

Summary:

We are seeking a Manager, Network Engineering to lead a team responsible for the reliability, performance, and continuous improvement of our enterprise network environment, including oversight of network operations and NOC functions.

This role blends technical leadership and people management, guiding a team of network engineers while helping evolve how network services are delivered. You’ll partner closely with engineering, security, and cloud teams to strengthen operational execution, improve service outcomes, and move toward a more engineering-aligned model.

This is a high-impact opportunity for a leader who brings strong networking expertise, enjoys developing teams, and is motivated to drive meaningful, lasting improvements.

Responsibilities:

Team Leadership & Development

  • Lead, coach, and develop a team of network engineers (primarily Tier 2/3)

  • Support hiring, onboarding, and career development

  • Foster a culture of accountability, collaboration, and continuous learning

Operational Leadership

  • Oversee day-to-day network operations, including monitoring, escalation processes, and NOC service delivery

  • Own and drive the incident management lifecycle, including major incident response

  • Ensure reliable, high-performing network services and improved incident outcomes

  • Lead root cause analysis efforts and reduce repeat issues

  • Ensure effective 24x7 operational coverage through established NOC processes

Technical Leadership

  • Act as an escalation point for complex network issues

  • Provide guidance across enterprise networking technologies (routing, switching, security, and hybrid environments)

  • Support operational readiness and partner with engineering teams on design validation

Transformation & Continuous Improvement

  • Help evolve the team from traditional operational support to a more engineering-aligned model

  • Identify and drive improvements across processes, tools, and team capabilities

  • Lead initiatives to modernize monitoring, automation, and overall service delivery

Stakeholder & Vendor Collaboration

  • Partner with stakeholders across infrastructure, cloud, and security teams

  • Manage vendor escalations and support service delivery alignment

  • Communicate operational performance and insights effectively to leadership

Qualifications:

  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

  • 8+ years of network engineering and/or operations experience

  • 3+ years of people leadership experience

  • Strong technical foundation in enterprise networking (routing, switching, WAN, L2/L3)

  • Prior hands-on experience as a network engineer

  • Proven ability to lead teams through change and drive continuous improvement

Preferred Qualifications:

  • Experience leading network engineering or operations teams in enterprise environments

  • Exposure to cloud networking (AWS or hybrid environments)

  • Experience working across both engineering and operational domains

  • Familiarity with monitoring/observability platforms and automation tools

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Undergraduate degree or equivalent combination of training and experience
  • Graduate degree
  • 8+ years of network engineering and/or operations experience
  • 3+ years of people leadership experience
  • Strong technical foundation in enterprise networking (routing, switching, WAN, L2/L3)
  • Prior hands-on experience as a network engineer
  • Proven ability to lead teams through change and drive continuous improvement
  • Experience leading network engineering or operations teams in enterprise environments
  • Exposure to cloud networking (AWS or hybrid environments)
  • Experience working across both engineering and operational domains
  • Familiarity with monitoring/observability platforms and automation tools

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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