Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services.
We are composed of 16 entities across 8 countries worldwide that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle.
Job Description- Providing technical support for upgrades and changes to the current and new client's Cisco infrastructure (e.g. Software Defined Networks “SDN” migration);
- Assist with 2nd and 3rd level escalations, incident troubleshooting and problem resolution;
- Occasional weekend/after-hours work to be performed approximately on a 4-6 weeks basis after client's prior written approval (which must be clear about the extent to which overtime is permitted);
- On-Call service
- Supply the installation, technical, support and maintenance documentation;
- Perform installation of the necessary network configuration, maintenance and support activities in production and other environments, following the organisation processes and procedures;
- Change and release management activities related to the secure client's Cisco infrastructure.
- Bachelor plus a minimum of 10 years of experience as an IT professional working in a medium-sized enterprise ICT environment
- Fluency, in English, to at least B2 level according to the CEFR (Common European Framework of Reference for Languages).
- More than 9 years of experience working as an IT professional in mid/large and complex IT infrastructure environments.
- Minimum of 9 years of experience in Network and collaboration solutions in large enterprise environments
- Participation in a minimum of 5 projects involving in network design and deployment
- Great knowledge of CISCO Networks
- Mandatory Certification: CCNP
- Active Security Clearance (mandatory)
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What We Do
Arηs Group is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we’ve grown organically to encompass 16 entities worldwide with over 2,500 employees in Luxembourg, Belgium, France, Greece, Italy, Portugal, Bulgaria and Jordan. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.
