The Role
Support and maintain global enterprise network infrastructure across EMEA. Design and implement network solutions, manage upgrades/patching, troubleshoot incidents, maintain documentation, support SD-WAN/LAN/WAN/wireless/VoIP, manage Riverbed appliances, provide training, and participate in on-call rotation.
Summary Generated by Built In
H-Tech Supports (HTS) delivers modern IT and network solutions to enterprise customers worldwide through a broad range of managed IT support services. The company acts as a single-source provider for end-to-end IT needs, including consulting, data solutions, and ongoing maintenance. With a global pool of experienced IT engineers, HTS supports clients in meeting evolving technology demands while maintaining operational continuity. Its services span remote support, on-site maintenance, IT asset disposal, deployments, structured cabling, and 24/7 break-fix coverage. HTS leverages deep operational experience to manage complex projects, anticipate challenges, and help clients scale and optimize their businesses.
Tasks
About the Role
We are looking for an experienced Network Engineer to join our Global Network Team in Le Trait, France. In this role, you will support and maintain enterprise network infrastructure across global sites, with a primary focus on the EMEA region. You will collaborate with international teams to ensure reliable, secure, and high-performing network services.
Key Responsibilities
* Support and maintain global network infrastructure and services.
* Design and implement network solutions for regional sites.
* Manage network upgrades, patching, and change activities.
* Troubleshoot and resolve network incidents and performance issues.
* Maintain network documentation, reports, and technical guides.
* Support SD-WAN, LAN/WAN, wireless, and VOIP environments.
* Manage Riverbed WAN optimization appliances.
* Provide technical training and knowledge transfer to team members.
* Participate in an on-call support rotation.
* Collaborate with global teams on network projects and improvements.
Requirements
Technical Skills Required
* Cisco Routers, Switches, and Wireless LAN Infrastructure
* Cisco IOS & Nexus Switches
* Routing Protocols: BGP, OSPF, EIGRP
* Switching Technologies: VLANs, STP, VTP, EtherChannel
* SD-WAN (VMware VeloCloud)
* Palo Alto Firewalls
* Cisco Wireless LAN Controllers
* F5 Load Balancers
* SolarWinds Orion, Cisco ISE, Cisco DNA, ThousandEyes
* Microsoft Azure, AWS, OCI
* VOIP & Unified Communications
* Experience with high-latency/low-bandwidth environments (VSAT)
Requirements
Must Have
* Bachelor's Degree in IT, Computer Science, Engineering, or equivalent experience.
* Minimum 3 years of enterprise network support experience.
* Experience supporting large-scale heterogeneous network environments.
* Strong troubleshooting and incident management skills.
* Knowledge of ITIL or structured IT service management practices.
* Excellent communication skills in English.
* Ability to work independently and manage multiple priorities.
* Willingness to participate in an on-call rotation.
Nice to Have
* Cisco CCNA (or higher certification).
* Experience with energy sector environments.
* Strong focus on network security, standardization, and optimization.
* Experience with ITIL-aligned service management processes.
Tasks
About the Role
We are looking for an experienced Network Engineer to join our Global Network Team in Le Trait, France. In this role, you will support and maintain enterprise network infrastructure across global sites, with a primary focus on the EMEA region. You will collaborate with international teams to ensure reliable, secure, and high-performing network services.
Key Responsibilities
* Support and maintain global network infrastructure and services.
* Design and implement network solutions for regional sites.
* Manage network upgrades, patching, and change activities.
* Troubleshoot and resolve network incidents and performance issues.
* Maintain network documentation, reports, and technical guides.
* Support SD-WAN, LAN/WAN, wireless, and VOIP environments.
* Manage Riverbed WAN optimization appliances.
* Provide technical training and knowledge transfer to team members.
* Participate in an on-call support rotation.
* Collaborate with global teams on network projects and improvements.
Requirements
Technical Skills Required
* Cisco Routers, Switches, and Wireless LAN Infrastructure
* Cisco IOS & Nexus Switches
* Routing Protocols: BGP, OSPF, EIGRP
* Switching Technologies: VLANs, STP, VTP, EtherChannel
* SD-WAN (VMware VeloCloud)
* Palo Alto Firewalls
* Cisco Wireless LAN Controllers
* F5 Load Balancers
* SolarWinds Orion, Cisco ISE, Cisco DNA, ThousandEyes
* Microsoft Azure, AWS, OCI
* VOIP & Unified Communications
* Experience with high-latency/low-bandwidth environments (VSAT)
Requirements
Must Have
* Bachelor's Degree in IT, Computer Science, Engineering, or equivalent experience.
* Minimum 3 years of enterprise network support experience.
* Experience supporting large-scale heterogeneous network environments.
* Strong troubleshooting and incident management skills.
* Knowledge of ITIL or structured IT service management practices.
* Excellent communication skills in English.
* Ability to work independently and manage multiple priorities.
* Willingness to participate in an on-call rotation.
Nice to Have
* Cisco CCNA (or higher certification).
* Experience with energy sector environments.
* Strong focus on network security, standardization, and optimization.
* Experience with ITIL-aligned service management processes.
Skills Required
- Bachelor's Degree in IT, Computer Science, Engineering, or equivalent experience
- Minimum 3 years of enterprise network support experience
- Experience supporting large-scale heterogeneous network environments
- Strong troubleshooting and incident management skills
- Knowledge of ITIL or structured IT service management practices
- Excellent communication skills in English
- Ability to work independently and manage multiple priorities
- Willingness to participate in an on-call rotation
- Cisco Routers, Switches, and Wireless LAN Infrastructure
- Cisco IOS & Nexus Switches
- Routing Protocols: BGP, OSPF, EIGRP
- Switching Technologies: VLANs, STP, VTP, EtherChannel
- SD-WAN (VMware VeloCloud)
- Palo Alto Firewalls
- F5 Load Balancers
- SolarWinds Orion, Cisco ISE, Cisco DNA, ThousandEyes
- Microsoft Azure, AWS, OCI
- VOIP & Unified Communications
- Experience with high-latency/low-bandwidth environments (VSAT) and Riverbed WAN optimization appliances
- Cisco CCNA (or higher)
- Experience with energy sector environments
- Strong focus on network security, standardization, and optimization
- Experience with ITIL-aligned service management processes
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The Company
What We Do
H-Tech Supports is an information technology service-based company that provides modern-day IT and network solutions to enterprise markets globally. Operating in over 50 countries, they offer an extensive range of managed IT support services, including data center and wireless services. Their mission is to keep clients' IT systems running seamlessly, enabling them to focus entirely on their core business operations.
