Network Engineer

Title: Network Engineer 
Location: Wigan, United Kingdom
Division: Managed Services
Reports to: Head of Network Services
Are you ready to drive digital transformation and innovation within a dynamic organization focused on delivering exceptional public services?
Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?
Do you want to have the opportunity to make a significant contribution to the ICT Development Strategy that includes the implementation and development of all Voice and Data infrastructure and systems for Agilisys clients?
If so, we would love to hear from you!
ABOUT US

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about - and dedicated to - public services and improving people’s lives.
THE ROLE
Key responsibilities
The Network Engineer is a vital role within Agilisys and this role will ensure the stability, integrity, and efficient operation of our clients' ICT environments.
Specific duties
Depending on the project, you will need to be comfortable doing the following:

• LAN, WAN and WLAN Networks - Implementation, development, maintenance & support
• Telephony - Internet based (Cloud), SIP - Implementation, development maintenance & support
• Network and Perimeter Security - Implementation, development, maintenance & support
• Voice & Data Specific advice, project and consultancy
• Delivery of services provided in accordance with performance requirements and in line with resolution times against KPIs and SLAS
• Provide appropriate responses to incidents, service requests and change requests
• Managing customer expectations including feedback to and from customers
• Own and ensure that system administration and status monitoring processes are maintained and followed

Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else. As a Network Engineer, you will be responsible for technical hardware/software /cabling, bandwidth engineering, configuration planning, administration, and support of data and voice communications networks, including facilities planning. You will work with the technical lead, other teams, and call centers telephony and other departments to provide a stable and managed network infrastructure.
ABOUT YOU
The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The Ideal Candidate

• Strong Experience with Cisco, Juniper switching and Routing including, BGP, EIGRP, HSRP, OSPF
• VPN and SSL VPN configuration including Cisco VPN, 2FA, Global Protect
• Cloud Computing networking and administration - AZURE, AWS (Desired)
• WIFI - Aruba (ClearPass), Cisco (ICE)
• Firewalling - Checkpoint, Cisco (ASA), Juniper, McAfee, Palo Alto, Fortinet
• Network Monitoring/Network Troubleshooting / Diagnostics
• Voice - 8X8 Cloud Telephony, MITEL (Desired), SIP
• CCNA (Desired)
• CCNP (Desired)
• AZURE AZ-700 (Desired)
• AZURE AZ-900 (Desired)

PROCESS
Simply submit your CV.
By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximize the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, color, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.