Network Engineer

| Austin, TX, USA +17 more | Remote | Hybrid
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Network Engineer
About the Role
As a Network Engineer, you will play a pivotal role in designing, implementing, and maintaining our global network infrastructure. You'll have the opportunity to contribute your expertise to create and manage both local and wide-area networks (LAN/WAN) while ensuring their optimal functionality and security. Working closely with cross-functional teams, you'll be responsible for configuring and overseeing networking equipment such as routers, switches, firewalls, access points, and load balancers. Your role will involve proactive network monitoring, capacity planning, and fine-tuning to guarantee high performance and reliability. Your insights and recommendations regarding new technologies and enhancements will be essential in improving our network's efficiency and resilience.
Location - We are flexible on remote working from home, if you are located in the USA and in one of the following states - TX, FL, CA, NC, GA, CT, ME, KS, NJ, and VA .
What You'll be Doing

  • Design, implement, and manage complex wireless, local-, and wide-area networks (WLAN/LAN/WAN).
  • Configure and maintain networking equipment such as routers, switches, firewalls, access points, and load balancers.
  • Perform network capacity planning, monitoring, and optimization to ensure high performance and availability.
  • Troubleshoot network issues and collaborate with cross-functional teams to resolve connectivity and performance problems.
  • Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems.
  • Evaluate and recommend new technologies and solutions to improve network infrastructure efficiency and reliability.
  • Create and maintain comprehensive documentation related to network diagrams, configurations, processes, and procedures.
  • Participate in on-call rotation and provide support for network-related emergencies or outages.


About You

  • Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
  • Proven experience as a Network Engineer or in a similar role.
  • In-depth knowledge of network protocols, routing, switching, and TCP/IP protocols.
  • Hands-on experience with network equipment from vendors such as Cisco, Juniper, or similar. Meraki experience preferred.
  • Strong understanding of network security principles and best practices.
  • Experience with network monitoring tools and troubleshooting methodologies.
  • Excellent analytical and problem-solving skills with a meticulous attention to detail.
  • Effective communication skills and ability to collaborate with cross-functional teams.
  • Relevant industry certifications (e.g., CCNP, JNCIP, CCIE) are a plus.


About Us
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs. NinjaOne is consistently ranked #1 for its world-class support and is the top-rated software on G2 in seven categories including endpoint management, remote monitoring and management, and patch management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.
#LI-SP1
#BI-Remote
#BI-Hybrid

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Candidate Location Eligibility:
Atlanta, GA
Austin, TX
Charlotte, NC
Dallas-Fort Worth, TX
Houston, TX
Jacksonville, FL
Los Angeles, CA
Miami, FL
Orlando, FL
Pensacola, FL
Portland, ME
Raleigh-Durham, NC
San Antonio, TX
San Francisco, CA
Tallahassee, FL
Tampa Bay, FL
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
NinjaOne offers short and long term disability options for employees at their choosing.
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free daily meals
NinjaOne provides catered lunches on Mondays, Tuesdays and Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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