Network Engineer (MSP Environment)

Network Engineer (MSP Environment)

Job Type: Full-Time
Reports To: Engineering Manager
Location: U.S.-based (Georgia preferred) | Remote considered for the right candidate
Shift: Monday to Friday, 3 PM to Midnight EST

Overview

Performive is seeking an experienced and self-driven Network Engineer to support and expand our dynamic multi-tenant environments. This position blends traditional network engineering responsibilities with hands-on management of broadband carriers, ensuring high availability, security, and performance across distributed customer environments.

As part of our Engineering team, you’ll act as a critical escalation point during the evening shift, supporting both our customers and internal teams by resolving complex networking issues and managing site connectivity across our carrier footprint. This role is ideal for a network professional who excels in both deep technical troubleshooting and vendor/carrier coordination within a fast-paced MSP.

About Performive

Performive is a high-growth Managed Service Provider (MSP) focused on empowering mid-sized businesses with secure, scalable technology solutions, including VMware-based private and hybrid cloud, data protection, and managed security services. We help customers simplify operations and drive innovation through a consistent global platform and 24/7/365 expert support.

We serve a diverse range of industries and pride ourselves on delivering enterprise-level performance with personalized service. With data centers across North America, Europe, and Asia-Pacific, our infrastructure is built for performance, resiliency, and rapid scalability.

Internally, we foster a collaborative, fast-moving engineering culture where accountability and continuous learning are key. At Performive, your contributions are visible and impactful as you help onboard new customers, optimizing environments, solve critical issues, and help us shape the future of cloud services.

Key Responsibilities

• Serve as the evening shift's lead escalation point for network-related issues, including firewall, routing, VPN, and carrier incidents.
• Administer, configure, and troubleshoot Cisco and Fortinet firewalls, including NAT, ACLs, site-to-site VPNs, and client VPNs.
• Manage broadband carrier relationships, including provisioning, incident triage, service-level escalations, and performance optimization for client site connectivity.
• Design, maintain, and troubleshoot networking infrastructure (IPv4/IPv6, VLANs, switching, and routing).
• Support and troubleshoot VMware environments, especially in multi-tenant or hosted settings.
  • Experience with vSphere and NSX-T (NAT, ACLs, IPSec tunnels) required.
• Assist with network-related issues within Linux and Windows operating systems, including IP configuration, routing, and firewall troubleshooting (iptables, netplan, etc.).
• Respond to DNS-related escalations and perform in-depth resolution and troubleshooting.
• Maintain detailed documentation of environments, changes, and internal procedures.
• Create and update network diagrams to support infrastructure clarity and incident response.
• Participate in the Engineering team’s on-call escalation and network team rotation.
• Contribute to network governance, compliance, and security policy enforcement across environments.
• Collaborate with clients and internal teams to deliver secure, scalable solutions in a fast-paced environment.
• Actively seek opportunities to automate and streamline network processes or support automation projects.
• Occasional weekend maintenance windows, as required.

Required Skills & Experience

• 3+ years in network engineering, preferably within an MSP, hosting provider, or multi-tenant environment.
• Proven hands-on experience with firewall platforms, particularly Cisco and Fortinet.
• Strong knowledge of routing/switching, IP addressing (IPv4/IPv6), and VLAN configurations.
• Experience with VMware environments, including vSphere and NSX-T networking.
• Understanding of DNS resolution and troubleshooting, especially across distributed environments.
• Familiarity with Windows and Linux network stack configuration and troubleshooting tools.
• Effective communicator with strong written and verbal English skills, capable of supporting clients live on calls.
• Solid experience working with broadband carriers, including provisioning, escalation, and site failover scenarios.
• Competence in documentation practices: tickets, KBs, change logs, and network diagrams.
• Strong critical thinking and troubleshooting mindset; adaptable to complex, real-time issues.

Preferred Experience

• Familiarity with network automation or scripting (e.g., Python, Ansible, REST APIs).
• Certifications such as Fortinet NSE, Cisco CCNA/CCNP, or VMware VCP-NV.
• Exposure to compliance frameworks such as HIPAA, SOC 2, or PCI-DSS.
• Experience implementing Zero Trust or advanced segmentation strategies.

Nice to Have Traits

• You enjoy solving technical puzzles under pressure.
• You're passionate about new technologies and collaborative problem-solving.
• You communicate clearly and effectively—even when things go wrong.

Why Join Us?

At Performive, you won’t be siloed or limited to repetitive tasks. You'll work in a fast-moving environment where your technical depth, customer orientation, and leadership directly impact client success. Join a collaborative team of engineers who believe in ownership, innovation, and excellence.

Ready to Apply?

If you're a versatile and experienced Network Engineer ready to drive innovation across technical environments and carrier relationships, apply today and help us support the future of secure, scalable networks for mid-sized businesses.