Network Engineer, Level 1

Reposted 5 Days Ago
Columbia, MD
In-Office
Mid level
Cloud • Information Technology • Security • Software
The Role
As a Network Engineer, you will maintain and troubleshoot enterprise data, voice, and video networks, support network operations, and mentor junior technicians.
Summary Generated by Built In

What you will be doing!
As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.
Key Responsibilities:

  • Maintain and sustain data, voice, and video network systems
  • Troubleshoot and resolve complex network and hardware issues
  • Provide Tier-2 and Tier-3 technical support for escalated network incidents
  • Install, configure, and test network applications and hardware components
  • Perform network configurations and implement system changes on routers, switches, firewalls, and other devices
  • Prepare network diagrams and documentation to reflect current architecture and changes
  • Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans
  • Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements
  • Mentor junior technicians and serve as a technical role model within the team


Required Skills & Qualifications:

  • Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems
  • Experience with Cisco, Brocade, or Juniper network devices
  • Strong analytical skills for identifying and resolving network performance issues
  • Ability to produce and interpret network schematics and documentation
  • Effective verbal and written communication skills for collaboration and escalation
  • Self-starter with the ability to prioritize and manage multiple tasks within defined timelines


Education and Experience

  • Associate’s degree in engineering technology from an accredited college or university
  • A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity
  • Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree

Certifications:

  • IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M
  • Cisco Certified Network Associate (CCNA) or equivalent
Note: Both certifications are required at the time of hire.
Clearance Requirement:
  • Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.


Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Top Skills

Brocade
Call Management Systems
Cisco
Firewalls
Hubs
Juniper
Pbx
Routers
Switches
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The Company
HQ: Ellicott City, MD
11 Employees
Year Founded: 2005

What We Do

Independent Software is a professional services company providing Information Technology products and services to mission-oriented Federal Civilian Agencies and DoD. The company has focused on support to the Intelligence Community (IC) in Maryland, Florida, and North Carolina, as well as select commercial client markets outside of the IC.

We are driven to perform for our clients, protect our professional staff, and improve shareholder value. Working with new and evolving technologies supporting Software Development, Cyber Security, and System Engineering is part of our daily life. Employee and client satisfaction are key metrics for our corporate management team. Maintaining positive relationships with all our industry partners, large and small has delivered impressive business results. Our Mission and Vision statements speak to these values.

Mission Statement
We provide our clients the peace of mind that their business is operating in a secure environment. We do this by delivering high-quality, innovative cyber security and data analysis services and solutions.

Vision Statement
Independent Software will be a recognized leader in cyber security and data analysis solutions by delivering outstanding service and superior outcomes for our clients.

Explore our website for more insight, then connect with our team!

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