Network Engineer, Level 1

What you will be doing!
As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.
Key Responsibilities:

• Maintain and sustain data, voice, and video network systems
• Troubleshoot and resolve complex network and hardware issues
• Provide Tier-2 and Tier-3 technical support for escalated network incidents
• Install, configure, and test network applications and hardware components
• Perform network configurations and implement system changes on routers, switches, firewalls, and other devices
• Prepare network diagrams and documentation to reflect current architecture and changes
• Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans
• Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements
• Mentor junior technicians and serve as a technical role model within the team

Required Skills & Qualifications:

• Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems
• Experience with Cisco, Brocade, or Juniper network devices
• Strong analytical skills for identifying and resolving network performance issues
• Ability to produce and interpret network schematics and documentation
• Effective verbal and written communication skills for collaboration and escalation
• Self-starter with the ability to prioritize and manage multiple tasks within defined timelines

Education and Experience

• Associate’s degree in engineering technology from an accredited college or university
• A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity
• Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree

Certifications:

• IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M
• Cisco Certified Network Associate (CCNA) or equivalent

• Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.