The Role
Job Title: Network Engineer IV (Design & Build)
Job Description:
Do you want to work with the world’s #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone?
Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation.
We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers.
JOB REQUIREMENTS:
- DESIGN:
- Perform design requirements feasibility studies
- Perform vendor recommendation / selection and coordination for hardware testing and installations
- Examine theoretical and implemented designs for deficiencies and facilitate corrections
- BUILD:
- Prepare maintenance plan documentation & change management
- Examine maintenance plans for accuracy
- Script maintenance implementations
- Work in either a lead role or assisting role during maintenance implementations
- IMPROVEMENTS:
- Develop Standard Operating Procedure’s (SOP’s) & Method of Procedure’s (MOP’s)
- Develop network standardization practices
- Document informational content for specialized network designs to be used for training needs
- Present and/or Train on new network typologies, hardware and technologies to internal teams
- Lead Root Cause Analysis sessions to achieve better networking practices
- Determine baseline requirements for our network needs
- Provide code analysis on existing software, IOS testing and software recommendations
- Create network lab mockups for error testing
- Automate repetitive Engineering tasks
- ADDITIONAL:
- Act as 4th level escalations POC for design or other related problems
- Conduct provider testing / deployment of new services
- Monitor capacity and plan for bandwidth additions
- Establish project priority based on business needs
REQUIREMENTS:
- Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, API’s, NFV, Hypervisors, virtual switching
- Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos
- Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP
- Minimum 7-10 years recent experience with network design and build-out of LAN/WAN’s and/or large-scale network retrofits and remediation’s
- Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks.
- Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediation’s against the LAN/WAN
- Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide
- Able to identify areas of process improvement and provide input and solution options to streamline work
- Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers.
- Customer service-oriented attitude
- Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends
- Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc…)
- High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields.
HIGHLY DESIRED:
- History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment.
- Experience and familiarity with Python and/or Ruby
- Experience with Linux system administration
- Experience and familiarity with Git, Ansible, Jenkins, Splunk
- Contributor to open source network management software projects
- Experience with various open source OS
- Experience with Lab network modeling
- Experience with troubleshooting and resolution of network issues
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The Company
What We Do
At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.
