Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You’ll help develop functional goals and priorities that align with our overall strategy. You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network. Your expertise in various network technologies and standards will be counted on to troubleshoot, identify, and
solve complex and mission critical problems internally and externally. The ideal candidate must have knowledge of, or be willing to learn, scripting languages (e.g. Python) required for the development of automations that will contribute to the improvement of our network support structure.
Qualifications - Internal
This role requires a wide variety of strengths and capabilities, including:
• BS/BA degree or equivalent experience.
• Experience in production and infrastructure support.
• Knowledge of risk and controls landscape, ensuring company-wide standards are met.
• Executes within a customer-centric environment.
• Ability to use (or learn) scripting languages such as Python, or other object oriented language like Ansible, C++, Java, etc.
• Understanding of version and revision control practices and procedures.
• Experience working in a Linux environment.
• Experience working in a banking, exchange or technology type environment within a global organization.
• Expertise of networking fundamentals including: Network topology, VLANs, Routing, Switching, Global/Local Load Balancing and Firewalls.
• Expert in Multicast, low latency networks, and market data related technologies.
• Strong experience in Protocol Analyzers (Endace, Apcon, Wireshark, OpNet)
• Strong experience in capacity management tools (Grafana, SevOne)
• Strong communication skills - written and verbal.
• Strong work ethic in a mission-critical 24x7 diverse environment with multiple vendor/customer relationships.
• Must be flexible, hands on and able to work in a fast paced, high pressure, client-focused and collaborative environment.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
It's time to take your career to the next level, and we can help. Apply today
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.Skills Required
- BS or BA degree, or equivalent experience
- Experience in production and infrastructure support
- Knowledge of risk and controls practices and company-wide standards
- Ability to use or learn Python or another object-oriented language such as Ansible, C++, or Java
- Understanding of version and revision control practices and procedures
- Experience working in a Linux environment
- Experience in a banking, exchange, or technology environment within a global organization
- Expertise in network topology, VLANs, routing, switching, global and local load balancing, and firewalls
- Expertise in multicast, low-latency networks, and market data technologies
- Strong experience with protocol analyzers, including Endace, Apcon, Wireshark, or OpNet
- Strong experience with capacity management tools, including Grafana or SevOne
- Strong written and verbal communication skills
- Ability to work in a mission-critical 24x7 environment with multiple vendor and customer relationships
- Ability to work flexibly, hands-on, under pressure, and collaboratively in a client-focused environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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