The Role
Manage day-to-day network operations, service desk, and IT infrastructure onsite at Missoula Fire Lab. Install, configure, and troubleshoot hardware/software, apply OS updates, perform security scans and audits, monitor performance, notify stakeholders of outages, and maintain account and inventory compliance per USDA ATO.
Summary Generated by Built In
Please Note:
- It
is 100% onsite at Missoula
Fire Laboratory, Montana
- Timings
: 8 hours a day.
Job Summary:
We
are seeking a full-time Network Engineer to manage the day-to-day operations,
service desk, and IT infrastructure of the Missoula Discovery Network. You will
be primarily based on-site at the Missoula Fire Lab to ensure network
availability, security, and compliance with the Authority to Operate (ATO).
Key Responsibilities:
- Service
Desk Operations: Manage help desk support procedures, assist users with network access, and
unlock user accounts.
- Infrastructure
Management: Install,
configure, manage, and troubleshoot hardware and software associated with the
Discovery Network.
- Network
Maintenance: Complete
applicable OS updates, review security advisory alerts, and perform root cause
analysis troubleshooting.
- Security
& Compliance: Ensure systems are scanned and remediated per USDA policy, conduct quarterly
log audits, and maintain software/hardware inventories.
- Monitoring
& Communication: Notify stakeholders of outages via email and Microsoft Teams, and continuously
monitor environment performance.
- Account
Management: Perform
user account reviews for privileged accounts quarterly and non-privileged
accounts yearly.
Requirements
Qualifications:
- Proven
experience in network administration, help desk support, and IT infrastructure
troubleshooting.
- Familiarity
with maintaining active directories, DNS entries, and VLAN/subnet
configurations.
- Cisco
Certified Field Technician (Highly Preferred).
- CompTIA
Security+ (Highly Preferred).
- CompTIA
Network+ (Highly Preferred).
- Must
be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).
Skills Required
- Proven experience in network administration, help desk support, and IT infrastructure troubleshooting.
- Familiarity with Active Directory, DNS entries, and VLAN/subnet configurations.
- Must be eligible to obtain and maintain a USDA LincPass (HSPD-12 PIV card).
- Cisco Certified Field Technician.
- CompTIA Security+.
- CompTIA Network+.
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The Company
What We Do
Omm IT Solutions is a leading provider of IT consulting, analysis, and advisory services, specializing in delivering technical solutions for federal and state government agencies. Their offerings include application development, cybersecurity services, cloud advisory, network modernization, and data analytics.
