Configure, manage, and troubleshoot network and security infrastructure including routers, switches, and firewalls.
Handle escalated incidents from L1 support and collaborate closely with L3 engineers for complex issues.
Monitor network performance, ensure high availability, and proactively identify potential issues.
Perform network optimization activities and implement performance and reliability improvements.
Conduct security assessments, vulnerability analysis, and remediation actions.
Implement and enforce network security policies, standards, and procedures.
Utilize monitoring tools such as PRTG and SolarWinds to ensure system health and uptime.
Prepare and maintain High-Level Design (HLD) and Low-Level Design (LLD) documentation.
Collaborate with infrastructure, security, and application teams to ensure secure and efficient operations.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 7+ years of experience in network and security engineering.
Mandatory certifications: CCNA and Fortinet NSE 4.
Hands-on experience with Fortinet, Palo Alto, and Cisco technologies.
Strong knowledge of firewalls, proxies, WAN optimization, and load balancing.
Proven experience in troubleshooting complex network and security issues.
Strong analytical, problem-solving, and incident management skills.
Excellent communication and teamwork abilities.
Network Administration (L2 Support)
Network Security Technologies
Routing & Switching
Firewalls (Fortinet / Palo Alto / Cisco)
Monitoring Tools (PRTG, SolarWinds)
Incident Management & Troubleshooting
HLD / LLD Documentation
Working Hours: 8 hours per day (Rotational Shifts)
Air Tickets: Provided by the company (Employee + Family: spouse + 2 dependents)
Medical Insurance: Covered by company (Family coverage up to spouse + 2 children)
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 7+ years of experience in network and security engineering.
- CCNA certification.
- Fortinet NSE 4 certification.
- Hands-on experience with Fortinet, Palo Alto, and Cisco technologies.
- Experience with monitoring tools such as PRTG and SolarWinds.
- Strong knowledge of firewalls, proxies, WAN optimization, and load balancing.
- Proven experience troubleshooting complex network and security issues and incident management.
- Ability to prepare and maintain HLD and LLD documentation and collaborate with cross-functional teams.
What We Do
ProspeX CRM is an AI-powered customer relationship management platform designed to simplify sales, marketing, and customer management for small businesses. Built to reduce manual effort, it helps teams efficiently manage leads, relationships, and sales workflows through AI automation. Its primary mission is to provide smart, affordable tools that empower small businesses to thrive in a competitive market.
