Network and Computer Systems Administrator

ARS is seeking a Journeyman Network and Computer Systems Administrator with an active Secret clearance at Hill AFB in Ogden, UTAH. The candidate will provide Tier I and Tier II system administration and user support for armament program network systems, including system configuration, troubleshooting, and help desk operations across classified and unclassified.

Why Work with us? 

Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.  

Responsibilities include:

• Supporting Tier I and Tier II IT systems.
• Imaging, patching, and configuring classified/unclassified systems.
• Managing of SharePoint.
• Administrating and operating Help Desk ticketing system.
• Providing customer service support via in-person, email, phone, remote, etc.
• Providing technical support for briefing setups, presentations, VTCs, and online meetings.
• IT Equipment custodian management duties and responsibilities to include performing inventory and equipment destruction/transfers.
• Performing maintenance of functional and reliable telecommunication services for customer programs. Includes classified Secure Telephone Units, Secure Telephone Voice over IP (STU III/STE/vIPer/SVOIP) phones), fax, voicemail, VTC, desktop VTC, and overhead projection services/equipment.
• Performing mobile device support and configuration.
• Administrating and operating commercially hosted websites (e.g., www.tmtcg.org, www.jmwwr.org) and cloud-based systems.
• Assisting end-users with the operation, restoration of information, and access to business systems.
• Creating and maintaining organizational boxes, folder permissions, security groups, and assists with distribution groups.
• Performing Cyber Security Liaison duties.
• Other duties as assigned

Qualifications/ Technical Experience Requirements:

• Must be a US citizen
• Active Secret security clearance required
• Education and experience requirements must meet one of the following:
• Bachelor’s degree in a relevant discipline (IRD) with 7 years of relevant experience (RE); or
• Bachelor’s degree in a relevant discipline (IRD) with 5 years of relevant experience (RE) and DoD 8140 IAT Level III certification; or
• Master’s degree in a relevant discipline (IRD) with 5 years of relevant experience (RE); or
• Master’s degree in a relevant discipline (IRD) with 3 years of relevant experience (RE) and DoD 8140 IAT Level III certification
• Relevant experience includes system administration, network support, and IT operations within a DoD or enterprise environment
• Experience supporting Tier I and Tier II IT systems, including troubleshooting hardware, software, and network issues
• Experience with system imaging, patching, and configuration of classified and/or unclassified systems
• Familiarity with Help Desk ticketing systems and end-user support
• Experience managing user accounts, permissions, and access controls
• Working knowledge of SharePoint and collaboration tools
• Understanding of DoD cybersecurity requirements and best practices

 All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.