Network Administrator

Are you a tech-savvy problem solver with a passion for keeping networks running smoothly? Do you thrive in a fast-paced environment and enjoy tackling complex technical challenges? If so, we have the perfect opportunity for you!

We are seeking an experienced Network Administrator to join our dynamic IT team. In this role, you will be responsible for managing and maintaining our organization's network infrastructure, ensuring seamless connectivity, security, and performance. You will oversee the strategic and operational management of our IT systems, ensuring the efficient delivery of technology services and solutions to support our business goals. The ideal candidate is a strong leader with exceptional organisational, technical, and problem-solving skills. You will manage a team of IT professionals, drive initiatives to enhance technology infrastructure, and play a key role in aligning IT operations with company objectives.

Key Responsibilities:

• Provide leadership and direction to the IT team, ensuring the delivery of high-quality support and technology solutions across the organisation.
• Develop and implement IT strategies, policies, and procedures to optimise operations and align with business goals.
• Oversee the maintenance and management of hardware, software, networks, and other IT systems to ensure high availability and performance.
• Monitor and manage IT budgets, ensuring cost-effective technology investments and resource allocation.
• Lead IT projects, including system upgrades, migrations, and deployments, ensuring timely and successful delivery.
• Drive continuous improvement initiatives, identifying opportunities to enhance IT services and infrastructure.
• Ensure compliance with organisational and industry-specific security protocols and regulations.
• Act as the escalation point for critical technical issues, providing guidance and resolution strategies.
• Foster professional development within the IT team through mentoring, training, and performance management.
• Collaborate with other departments to identify technology needs and provide effective solutions.

Requirements:

• Bachelor's degree or higher in Information Technology, Computer Science, or a related discipline.
• Demonstrated experience in a senior IT support or IT management role.
• Advanced expertise in Windows, macOS, Linux and networking, including VLANs, firewalls, and VPNs.
• Strong diagnostic and problem-solving skills with experience handling complex technical issues.
• Exceptional English communication skills – proficient in drafting documentation and articulating complex technical concepts to diverse audiences.
• Proven ability to manage high-pressure environments and prioritise tasks effectively.
• Strong leadership and team collaboration skills, with experience mentoring junior IT staff.
• Deep understanding of cybersecurity principles and best practices.
• Experience in cloud platforms (e.g., AWS, Azure, Google Workspace) and SaaS management.
• Advanced knowledge of IT infrastructure, including server management, virtualisation, and storage solutions.
• Strong organisational skills and a detail-oriented mindset to implement IT strategies and ensure compliance.
• Self-driven with the ability to lead initiatives independently while collaborating effectively with cross-functional teams.
• Deep understanding of cybersecurity principles, practices, and risk mitigation strategies.
• Experience with cloud platforms such as AWS, along with SaaS management expertise.

What We Offer:

• A supportive and inclusive work environment with opportunities for career growth.
• Access to continuous learning and professional development.
• The chance to be part of a collaborative team dedicated to innovation and excellence.

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn't get any better:

• Change lives every day - Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.
• If you're passionate about technology and enjoy helping people, we'd love to hear from you! Join us as an IT Manager and be an essential part of our team, driving better solutions and experiences for our users.