About our
company
Confie is the
largest independent personal lines insurance agency and broker in the United
States—serving customers nationwide. In 2010, we established our Shared
Services Center in Tijuana, Baja California, creating a world-class operation
built to efficiently support our customers, drive innovation, and develop
exceptional talent. Since then, our Mexico operation has become a vital
extension of our organization, strengthening the work that powers our U.S.
business and elevating the experience of customers across all 50 states. Today,
more than 1,800 team members—both on-site and remote—help fuel our success with
a focus on quality, consistency, and operational excellence.
Our growth
reflects a deep investment in technology, continuous improvement, and—most
importantly—our people. We foster an inclusive, fast-paced, and collaborative
culture where employees are encouraged to grow and build long-term careers with
a company shaping the future of insurance.
Learn more
at www.confiemx.com
Network
Admin (Cisco Technologies)
This role is
responsible for maintaining a secure, reliable, and high-performing network
environment across multiple locations. The ideal candidate will have hands-on
experience with Cisco technologies, WAN networks, routing and
switching, and network troubleshooting.
Requirements
2+ years of
experience in network administration or network support.
Hands-on
experience with:
- Cisco Catalyst Switches
- Cisco Routers (ASR/ISR)
- Cisco ASA Firewalls
- Cisco AnyConnect VPN
Experience
supporting:
- LAN/WAN environments
- MPLS, DMVPN, and SD-WAN networks
- TCP/IP, VLANs, HSRP, EIGRP, and
BGP
Strong
knowledge of IP addressing, subnetting, and VLSM.
Experience
with network monitoring tools such as SolarWinds, Auvik, or Syslog solutions.
Strong
troubleshooting, analytical, and problem-solving skills.
Advanced
English communication skills.
Key Responsibilities
1. Monitor,
maintain, and troubleshoot enterprise network infrastructure.
2. Configure,
deploy, and support Cisco routers, switches, firewalls, and VPN solutions.
3. Ensure
network availability and compliance with established SLAs.
4. Diagnose
and resolve LAN, WAN, MPLS, SD-WAN, and connectivity issues.
5. Plan
and execute network upgrades, maintenance, and infrastructure projects.
6. Maintain
accurate network documentation and diagrams.
7. Coordinate
with telecommunications providers and external support vendors.
8. Evaluate
and recommend network improvements and new technologies.
Benefits
- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Life Insurance
- Growth opportunities
Skills Required
- 2+ years of experience in network administration or network support
- Hands-on experience with Cisco Catalyst Switches
- Hands-on experience with Cisco ASR/ISR Routers
- Hands-on experience with Cisco ASA Firewalls
- Hands-on experience with Cisco AnyConnect VPN
- Experience supporting LAN/WAN environments
- Experience supporting MPLS, DMVPN, and SD-WAN networks
- Knowledge of TCP/IP, VLANs, HSRP, EIGRP, and BGP
- Strong knowledge of IP addressing, subnetting, and VLSM
- Experience with network monitoring tools such as SolarWinds, Auvik, or Syslog solutions
- Strong troubleshooting, analytical, and problem-solving skills
- Advanced English communication skills
What We Do
Confie is the largest independent personal lines insurance agency and broker in the United States, operating as a leading call center in Tijuana that provides customer service, back office support, and sales for US insurance companies.
