• 3 + years of Development and technical support experience.
• Having Azure domain experiences is a big asset.
• Developer /Technical Skills
o .Net Development (C++, C#, VB.Net, HTML5 or any programming languages) – Must have.
o Web Application Troubleshooting skills
o Windows Azure is desired. Microsoft Web technologies ASP.NET (HTTP or SOAP) is desired.
o Web Application development, consulting or support with a strong emphasis on Microsoft Client, Server and Development products and technologies.
• Soft Skills
o Leadership - handle technically challenging and politically sensitive customer situations
o Strong communications skills – Excellent spoken and written English communication skills
o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
o Demonstrable troubleshooting skills
o Cross-team collaboration
Citizenship Verification: These position requires verification of US Citizenship to meet federal government security requirements
• Time of operation: This track will be in 24X7 shift model.Should be flexible to cover during holidays and weekends to accommodate MS roster.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- .Net Development experience
- Experience with Azure
- Web Application Troubleshooting skills
- Strong communications skills
