Job Description
This role will provide technical support and consulting services on all IT related matters, including laptop and desktop hardware, peripherals, desk phones and mobile phones as well as having in-depth knowledge with administering VOIP systems, network switch configurations, Windows servers, video conferencing systems, and other backend systems and services. The position will also provide ad hoc training on application use and various internal process and procedures as well as assist in ordering hardware, inventory management and other system administrative tasks, as needed.
The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a fast growing and highly dynamic environment. This job may require occasional evening and weekend shifts.
Responsibilities
Requirements
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Technical support experience with hardware and peripherals
- Knowledge of VOIP systems and network configurations
- Ability to provide customer service
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
