We are:
Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there’s no limit to what we can achieve
Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:
Key Responsibilities
- Build, own and maintain long-term relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends, serving as the primary point of contact and trusted advisor.
- Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.
- Lead strategic account planning and execution to drive client success and long-term growth (farming).
- Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.
- Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.
- Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.
- Monitor key account metrics such as revenue, backlog, team performance, client satisfaction, and margin.
- Support contract negotiations, renewals, and pricing discussions in collaboration with legal and commercial teams.
- Act as the voice of the client internally, ensuring alignment between client needs and service delivery.
Must-have Skills
- 7+ years of experience in account management, business development or delivery leadership role in a software consulting or services environment.
- Experience in Media & Entertainment.
- Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).
- Proven track record of farming and growing enterprise or mid-market software accounts.
- Analytical mindset with the ability to connect business insights to actionable strategies.
- Strong client management and communication skills, with the ability to build trust and credibility with senior stakeholders.
- Open to travel and highly engaged with clients.
What we offer:
- Competitive compensation & total rewards.
- Health benefits & wellness programs.
- Savings & retirement plans.
- Global mobility opportunities.
- Flexible work policy and remote-friendly approach.
- Happy hours, gaming tournaments, sports activities & more
- Continuous learning & training programs with WizeAcademy
- Free certifications in cloud technologies and coding languages.
Find out more about our culture here.
Skills Required
- 5+ years of experience in account management or business development
- Experience in Media & Entertainment and Retail
- Knowledge of client success frameworks like account planning methodologies
- Proven track record of farming and growing software accounts
- Strong client management and communication skills
Wizeline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wizeline and has not been reviewed or approved by Wizeline.
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Healthcare Strength — Core coverage spans medical, dental, vision, life and disability insurance, with private medical commonly included in Mexico. Additional support such as EAP and wellness programs is also referenced.
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Leave & Time Off Breadth — Paid vacation, holidays, sick leave, volunteer time, and parental leave are called out, alongside flexible or remote work options. Unlimited PTO is mentioned in some contexts.
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Retirement Support — Savings and retirement elements appear across regions, including a 401(k) in the U.S. and a savings fund and profit sharing in Mexico. These components provide structured long-term financial benefits.
Wizeline Insights
What We Do
Wizeline, a global technology services provider, builds the best digital products and platforms at scale. We focus on measurable outcomes, partnering with our customers to modernize core technologies, mature data-driven capabilities, and improve user experience.
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