Navigator POSC - Road to Resilience (Olive View Hospital)
Monday to Friday 8:30 am to 5:00 pm
Salary: $28.84-$31.25 (hourly) Non-Exempt
Other Compensation:
Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annual
Employer-paid sick pay (12 days per year) - estimated value $2,768.64-$3,000/annual
Employer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $2,307.20-$2,500/annual for first year of service
Employer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $230.72-$250/annual for first year of service
Employer-paid birthday holiday (1 day annually) - estimated value $230.72-$250/annual
In-person and Office/Field
Benefits and Perks: Supportive, fun and friendly team environment!
*** Clients/Families we serve reside in the Lancaster, Sylmar, South Los Angeles, Compton, Watts and Lynwood area.
SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.
The Plans of Safe Care (POSC) Navigator provides prenatal and postpartum support to women identified with substance misuse or substance use disorders through hospital and home visits. This role conducts assessments, enrolls participants, and collaborates with families and hospital staff to develop individualized Plans of Safe Care. Navigators provide education on prenatal and postnatal care, breastfeeding, parent–infant attachment, child development, home safety, and maternal and infant health. The position also identifies participant strengths, needs, and barriers while connecting families to behavioral health services, substance use treatment, home visitation programs, and other community resources. Navigators offer empathetic, family-centered support to mothers, infants, and families and participate in a countywide collaborative supporting the implementation of Plans of Safe Care in Los Angeles County.
Primary Duties:
Work closely with hospital social work teams to assess and enroll participants at the bedside and develop Plans of Safe Care in collaboration with families and care teams. Conduct prenatal and postpartum home visits, provide parenting and maternal health education, and coordinate referrals to appropriate services and community resources. Maintain supportive relationships with participants using a compassionate, family-centered approach. Ensure timely and accurate documentation, including screenings, assessments, progress notes, and POSC-related records. Coordinate services through case conferences and collaboration with referral sources such as the Department of Children and Family Services and community agencies. Collect and enter program data, maintain updated community resource information, generate reports, and submit monthly updates to the program manager. Attend required meetings and trainings, maintain compliance with agency and regulatory requirements, and support program events and activities as needed.
Candidates should have basic advocacy skills and the ability to clearly communicate ideas both verbally and in writing. Strong organizational, analytical, and computer skills—including proficiency with word processing software—are required. The ideal candidate demonstrates sound judgment, a commitment to team goals and the SHIELDS for Families mission, and the ability to adapt and learn new skills as program needs evolve. Experience working with individuals with substance use disorders and underserved populations is required, and bilingual Spanish is preferred. A Bachelor’s degree is preferred, though relevant experience may substitute for education. Candidates typically have either a Bachelor’s degree with at least one year of experience or a high school diploma with three years of experience providing direct services in social services or a related field, including work with high-risk families or children. A valid California driver’s license, car insurance, an acceptable driving record, and reliable transportation are also required. The role requires providing services using a culturally responsive and community-centered approach.
Skills Required
- Bachelor's degree with at least one year of experience or high school diploma with three years of experience
- Experience working with individuals with substance use disorders and underserved populations
- Basic advocacy skills and ability to communicate clearly both verbally and in writing
- Strong organizational, analytical, and computer skills
- Bilingual Spanish preferred
- Valid California driver's license and reliable transportation
What We Do
SHIELDS for Families is a private, non-profit organization providing comprehensive, collaborative, and community-based services to individuals, children, and families in South Los Angeles, focusing on areas like substance abuse treatment and child welfare.
