Job OverviewFine Tune is recruiting a National Program and Optimization Manager to join our Waste and Recycling Services team. This position will report to our VP of Waste and Recycling Services. The primary role of this position will be to review new client programs, recommend strategies and supplier agreements to improve our client’s position within the category.
This is a remote position.Responsibilities and Duties
- Manage the lifecycle of a Fine Tune client, to include ongoing auditing & recovery duties and associated client interaction.
- Ensure stated savings projections are met and identify the cause of any discrepancies.
- Identify new optimization opportunities to drive savings for our clients which increase revenue to Fine Tune.
- Track credits, tasks, and other relevant data points in our CRM and other online platforms.
- Respond to client service issues and address questions.
- Perform supplier renewals, client renewals and client expansions into other service offerings.
- Report overcharges/non-compliance to suppliers on behalf of our clients and follows up until such corrections occur.
- Perform other job-related duties as assigned.
- Bachelor’s degree in business, environmental studies, or a related field
- 3-5 years of relevant work experience to include non-hazardous waste program management
- 3-5 years of intermediate-level Excel experience
- Excellent verbal and written communication skills
- Ability to develop and professionally present business cases to clients
- Strong critical thinking skills
- Detail-oriented and organized
- Ability to work remotely in a space free from distractions
- Accountable to yourself and your teammates
- Health/dental/vision/life/disability insurance
- Health plan includes HSA and FSA plans
- Paid time off and paid holidays
- 401K with employer match
- Competitive salary with bonus compensation opportunities
- 40-50 hours/week
Skills Required
- Bachelor's degree in business, environmental studies, or a related field
- 3-5 years relevant work experience including non-hazardous and hazardous waste program management
- 3-5 years intermediate-level Excel experience
- Excellent verbal and written communication skills
- Ability to develop and professionally present business cases to clients
- Strong critical thinking skills
- Detail-oriented and organized
- Ability to work remotely in a space free from distractions
- Accountable to yourself and your teammates
What We Do
At Fine Tune, we specialize in ongoing, vigilant management of the most complex indirect expenses. Our world-class industry experts armed with our proprietary technology, Expense Management Optimization and Auditing Technology (eMOAT℠), maximize client savings and—more importantly—make sure that savings actually materializes and sticks. By solving clients' most persistent indirect expense problems, we help achieve results they didn’t know were possible while allowing them to focus on other priorities. Established in 2002, Fine Tune has produced tens of millions of dollars in savings for hundreds of clients throughout the US and Canada. - As a Certified B Corp and a member of the US Business Council for Sustainable Development, Fine Tune is committed to prioritizing people and our planet over profits. - Areas of expertise: * Uniform and Industrial Laundering * Medical, Restaurant and Hospitality Linen * Waste Disposal & Recycling * Pest Control * Security & Guard Services * Energy & Utilities * First Aid and Safety/PPE * Facilities Services Fine Tune Provides: * Cost Savings * Time Savings * Ongoing Expense Management * Auditing and Issue Resolution
