Hey there! We're AKKO!
Our mission is to protect the devices the world relies on by relentlessly innovating to deliver an unparalleled digital insurance experience. AKKO enables partners and their end-users with modern and seamless protection solutions. We've become the #1 ranked provider in our space with industry- leading reviews and NPS scores.
With rapid growth and a fully remote team fueled by passion, innovation, and collaboration, we’re just getting started. Our investors—led by Mundi, Fika, and Pear—bring the same conviction that helped power companies like Doordash, Gusto, wefox, and Pipe.
We are looking for a Revenue Operations (Rev Ops) Lead to join our team and drive our revenue growth strategy. They will play a critical role in driving the efficiency and effectiveness of our revenue-generating processes. This individual will be responsible for the ownership and management of all revenue-related tools, including HubSpot and Salesforce. The Rev Ops Lead will work closely with various departments to ensure seamless cross-department collaboration, accurate forecasting, and the management of sales commissions. The ideal candidate must be data-driven, an independent thinker, a team player, good with numbers, and a skilled problem solver.
THE DAY-TO-DAY
- Tool Ownership and Management
- Manage and optimize all revenue-related tools, including HubSpot and Salesforce.
- Ensure that tools are integrated effectively and utilized to their full potential.
- Provide training and support to team members on the use of these tools.
- Expertise in HubSpot and Salesforce
- Leverage deep knowledge of HubSpot and Salesforce to drive efficiency and effectiveness in revenue operations.
- Implement best practices and stay updated on the latest features and functionalities.
- Forecasting
- Develop and maintain accurate revenue forecasts.
- Analyze historical data and market trends to provide actionable insights.
- Collaborate with sales and finance teams to ensure alignment and accuracy in forecasting.
- Cross-Department Collaboration
- Work closely with sales, marketing, finance, and customer success teams to ensure alignment and streamline processes.
- Facilitate communication and collaboration across departments to drive revenue growth.
- Sales Commissions
- Manage and administer the sales commission process.
- Ensure accurate calculation and timely distribution of commissions.
- Analyze commission structures and make recommendations for improvements.
- Sales Administration
- Develop and maintain the sales process to ensure efficiency and scalability.
- Maintain all Standard Operating Procedures (SOPs) related to sales operations.
- Organize and manage projects to improve sales operations and drive revenue growth.
WHAT MAKES YOU QUALIFIED
- 3 or more years of experience working in revenue operations, sales operations, or a similar role (preferably with startup experience).
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- Proficiency in CRM software (Salesforce and Hubspot, certifications preferred but not required) and data analysis tools (e.g., Excel, BI tools).
- Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
- Data-driven and highly analytical.
- Independent thinker with the ability to make informed decisions.
- Team player with excellent collaboration skills.
- Good with numbers and financial analysis.
- Proactive problem solver with a strategic mindset.
- Detail-oriented with a high level of accuracy in work.
- Ability to work independently and meet deadlines.
- Strong communication skills, both written and verbal.
- Excellent problem-solving skills and the ability to make sound decisions under tight deadlines.
- Ability to adapt to a fast-paced, dynamic startup environment and contribute to a positive and collaborative culture.
- Proactive and solution-forward, bias for action.
The base salary for this position ranges from $70,000 to $100,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications.
WHY YOU’LL LOVE IT HERE
- Unlimited vacation
- Paid sick time
- Competitive health benefits, including medical, dental and vision insurance
- Robust 401k program – to invest in your future
- Monthly wellness stipend (e.g., gym yoga, meditation, etc..) – we value your well-being
- Monthly treat yourself stipend – dinner on us!
- Remote workspace stipend – Work from home or from a shared workspace — you decide.
- Paid volunteer time – giving back to our community is important to us!
- Annual learning credit –explore personal interests that excite you.
- …and so much more!
WHAT ELSE ARE WE LOOKING FOR?
Our team is fostered around our core values:
- Embrace Relentless Ownership
- Move Fast, Build Smart
- Win Together
- Focus On Outcomes, Not Activity
- Earn Trust Every Day
***CCPA disclosure notice at getakko.com/legal
Top Skills
What We Do
Seamless Device Protection. AKKO enables simple, affordable, and modern device protection plans for all electronics, including used and refurbished ones. Phone-only - $6-12/mo, or $8/mo flat rate plan for businesses Laptop/Tablet only plan for businesses - $6/mo And, our most popular offering: The AKKO Plan ($15/mo) An All-inclusive Accidental Damage & Theft Protection Plan: - $15/month | $29-99 Deductibles - 1 phone + 25 items protected (business and personal, making a great employee benefit!) - $2,000 limit per incident (no limit on # claims filed) - Backed by an "A" Rated U.S. insurer Plans protect against ALL Accidental Damage & Theft for ANY item. Phone, Laptop, Bike, Headphones, Sunglasses, TVs, Clothes/Shoes, and more. No limits on claims filed each year and no rate increases due to filed claims. Payouts are delivered digitally upon claim approval. No waiting weeks for a check. Repairs handled locally, no shipping items. Perfect for WFH and remote teams. For More Info: getAKKO.com/business
