Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.
Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!
Job DescriptionProvides sales and service assistance to National Account customer by telephone calls regarding orders, discrepancies or delays in receipt of product orders or service. Verify customer order information to ensure accuracy. Determine method to resolve problems and execute end result. Maintain confidentiality of customer and company records and account number. Document and inform Supervisor of errors in price, product description, unit packing, product availability, delivery or service. Maintain knowledge of vendor products and supplied information.
QualificationsHigh School Diploma or equivalent work experience. Detail oriented with ability to manage multiple priorities with a high degree of accuracy. Demonstrate customer service, good organization and communication skills. Strong problem solving capabilities. Able to pass ten key test.
Additional InformationPlease take a moment to apply directly to our website: http://jobs.officedepot.com/search/(P)
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.
Working in our stores provides you with unlimited possibilities to start or expand your career.
For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.
Skills Required
- High School Diploma or equivalent work experience
- Detail oriented with ability to manage multiple priorities with a high degree of accuracy
- Demonstrate customer service, good organization and communication skills
- Strong problem solving capabilities
- Able to pass ten key test
What We Do
Office Depot® OfficeMax® is a leading provider of office products and services for people like you that are taking care of business. So, whatever the day brings, we’ve got your back. Office Depot® OfficeMax® is a resource and a catalyst to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. The company had 2016 annual sales of approximately $11 billion, employed approximately 38,000 associates, and served consumers and businesses in North America and abroad with approximately 1,400 retail stores, award-winning e-commerce sites and a dedicated business-to-business sales organization – with a global network of wholly owned operations, franchisees, licensees and alliance partners. The company operates under several banner brands including Office Depot®, OfficeMax® and Grand & Toy. The company’s portfolio of exclusive product brands include TUL, Foray, Brenton Studio, Ativa, WorkPro, Realspace and Highmark.
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