The Role
Manage and grow national customer accounts for contract manufacturing services. Maintain client relationships, develop new business, analyze sales and competitor trends, create proposals and pricing, collaborate with technical services, attend trade shows, and travel to resolve supplier/customer issues while ensuring customer satisfaction and profitable sales margins.
Summary Generated by Built In
We have an opening for a National Account Manager at our Port Washington, WI location.
The National Account Manager will represent Kleen Test Products by presenting to current or potential customers the contract manufacturing capabilities Kleen Test possesses. The goal of this position is to achieve as much sales volume as possible at a profitable margin while continuously meeting or exceeding customer expectations
Essential Functions- Maintain contact with current customers to ensure that KTP meets or exceeds customer satisfaction.
- Develop relationships with potential customers introducing products and services offered by KTP as well as offer solutions to potential customer problems or issues.
- Examine sales reports to determine trends that could impact our customers, suppliers, and the contract manufacturing industry. Report findings to the Vice President - Sales.
- Accountable for gathering all information on competitors (i.e.; capabilities and/or any changes); conduct a competitive analysis on findings and report to the Vice President - Sales.
- Attend trade shows and observe the market for any new products being offered from domestic or foreign suppliers.
- Work with Technical Services to identify new innovative solutions to existing customer product lines that could enhance and/or strengthen KTP’s relationship with its customer.
- Develop proposals for customer projects to include pricing, labor, materials, and equipment needs.
- Maintain and promote strong work ethics and uphold all KTP policies and procedures.
- Out of town travel is required to address supplier and customer issues as well as develop new customer relationships.
Requirements
- Requires a Bachelor’s degree in business or a related field.
- Must have prior experience (5-7 years) of sales experience in a contract manufacturing environment.
- Ability to understand market trends, as well as experience in new customer development.
- Requires the ability to read, analyze, and interpret business information, journals, technical procedures, or governmental regulations.
- Must have excellent communication skills (written and verbal) to write reports and findings and present to all levels of management in a clear and concise manner.
- Excellent customer relationship management experience.
- Excellent analytical problem-solving capabilities.
- Strong project management skills.
- Exceptional organizational skills, along with strong attention to detail.
- Excellent multi-tasking skills along with ability to perform well under pressure while maintaining composure and respect for everyone.
- Demonstrated excellence in Microsoft Office (Word, Excel, Access, Power Point), experience with Google Suite and Microsoft Outlook.
BenefitsCulture
- Safety is KTP's top priority - everyone should go home in the same condition they came to work
- KTP builds collaborative relationships that strengthen the overall work environment
- Opportunity for growth, development and advancement within each department, or across departments
- Fast-paced environment, constantly changing, and the days go by quickly!
Benefits
- Comprehensive medical insurance plan and prescription drug coverage
- Comprehensive dental insurance plan
- FREE Basic Life and AD&D Insurance (company-funded & voluntary options)
- Short and Long Term Disability coverage (FREE company-funded coverage & voluntary options)
- Voluntary Life & Disability Program Eligibility
- Optional Flexible Spending Accounts (medical & dependent care)
- Prescription safety glasses cost-sharing program
- FREE financial wellness counseling and tools
- Time off for preventive care doctor appointments
- 401(k) retirement plan with employer match
- Employee Assistance Program (FREE to employees and your families)
- Paid vacation time (earn more as your seniority grows!)
- Company-paid holidays
- Nicotine-cessation aid reimbursement
- Continuing education opportunities/ Tuition Reimbursement program
- Onsite annual Health Risk Assessments
- Fitness membership discounts
- Community involvement & volunteer opportunities
- AT&T and Verizon wireless discounts
More info at - https://sites.google.com/kleentest.com/welcome/why-ktp
Skills Required
- Bachelor's degree in business or a related field
- 5-7 years sales experience in a contract manufacturing environment
- Experience in new customer development and understanding market trends
- Ability to read, analyze, and interpret business information, technical procedures, or governmental regulations
- Excellent written and verbal communication skills, including report writing and presentations
- Strong customer relationship management experience
- Analytical problem-solving capabilities
- Strong project management skills
- Exceptional organizational skills and attention to detail
- Ability to multi-task and perform well under pressure
- Demonstrated excellence in Microsoft Office (Word, Excel, Access, PowerPoint), experience with Google Suite and Microsoft Outlook
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The Company
What We Do
For over 70 years, leading Fortune 500 companies have saved money and time by contracting with Kleen Test Products to discreetly manufacture and package their high-profile, consumer products. These well-known companies trust Kleen Test Products to maintain their solid reputation and satisfy their high expectations for superior quality and value. Headquartered in Port Washington, Wisconsin, Kleen Test Products has seven manufacturing and distribution facilities located in Wisconsin and Ohio.
