National Account Manager

Posted 3 Days Ago
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Auckland, NZL
In-Office
Entry level
Food • Marketing Tech
The Role
Manage Lindt’s national Foodstuffs account in New Zealand by developing customer strategies, controlling trade spend, shaping pricing and promotions, leading joint business planning, identifying growth opportunities, and coordinating cross-functional execution. The role requires strong FMCG key account management, commercial and financial acumen, negotiation, presentation, customer partnership, and knowledge of the New Zealand grocery sector.
Summary Generated by Built In

At Lindt ‘We Enchant the World with Chocolate’ and this is an amazing opportunity for the right individual to join us and become part of our high performing team.

Our rich and diverse culture embraces change while cherishing our history.
At Lindt, we believe that excellence lies within each and every one of our employees.  That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.

With teams of passionate employees, we're always on the lookout for fresh ideas and innovative thinking. We encourage our team to recognise opportunities, get creative, and build strong relationships to Enchant the World with Chocolate.

About the role:

·         Develop & implement Foodstuffs customer strategy to achieve Lindt’s business targets & objectives, i.e. NTS, GP trade spend, distribution, market share etc.

·         Management of trade spend within the parameters of the agreed annual customer trade spend plan whilst recognizing customer margin requirements.

·         Shape pricing and promotional strategy using customer, category and financial insights to maximise sustainable return on investment.

·         Lead category reviews, joint business planning, performance reviews and new product presentations that strengthen the customer partnership and unlock growth.

·         Lead cross-functional customer planning with Category, Marketing, Finance, Demand Planning and Supply Chain to align priorities and deliver excellent execution.

·         Identify and secure new growth opportunities across the Foodstuffs network, including distribution, range, seasonal programmes and emerging channels.

·         Build strong customer partnerships that support long-term growth.


About You:

·         Demonstrated FMCG key account management experience in New Zealand grocery, ideally with Foodstuffs at national level.

·         Exceptional customer focus and a collaborative approach to partnering with the customer

·         Ability to formulate, articulate and implement strategic plans

·         Strong commercial acumen, with experience managing customer P&Ls, trade investment, forecasts and financial reporting, and translating data into clear customer actions.

·         Outstanding negotiation and influencing skills, along with a confident and persuasive presentation style

·         A degree in Business, Marketing or related field

·         Established relationships within the New Zealand grocery sector and a practical understanding of Foodstuffs’ cooperative structure, decision-making and route to market will be highly regarded.

What we can offer you:

·         An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes

·         An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently

·         A genuine commitment to wellbeing, flexibility and a sustainable work-life balance.

·         A paid day off on your birthday!

Are you ready to Enchant the World with Chocolate? We'd love to get to know you!

Skills Required

  • Demonstrated FMCG key account management experience in New Zealand grocery
  • Exceptional customer focus and collaborative customer-partnering approach
  • Ability to formulate, articulate, and implement strategic plans
  • Strong commercial acumen, including customer P&Ls, trade investment, forecasts, and financial reporting
  • Ability to translate data into clear customer actions
  • Outstanding negotiation and influencing skills
  • Confident and persuasive presentation style
  • Degree in Business, Marketing, or a related field
  • Established relationships within the New Zealand grocery sector
  • Practical understanding of Foodstuffs’ cooperative structure, decision-making, and route to market
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The Company
HQ: Kilchberg
3,727 Employees

What We Do

The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 36 subsidiaries and branch offices, in more than 530 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.2 billion in 2023.

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