National Account Manager - Discounters

Posted 19 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Food
The Role
Manage national discounter accounts across Great Britain, owning customer relationships, negotiations, P&L, forecasts, trade spend, promotions, joint business plans, and revenue growth initiatives. The role requires analyzing investment effectiveness, influencing senior customer stakeholders, delivering annual plan targets, and collaborating cross-functionally. It is home-based with regular customer travel and attendance at the London office as required.
Summary Generated by Built In

We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink.
We are looking for a
National Account Manager - Discounters to join our Sales Team. The role is Home-based with regular travel to customers and attendance at our London office as required.
SCOPE

The NAM is a key operational member of the team managing a diverse set of Discounters in a very established and strategically important area for the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy together with the Head of Sales.


RESPONSIBILITIES

  • You are the first point of contact for your customers, lead all negotiations and escalate where necessary
  • P&L responsibility for delivering customer volume, NOS, gross margin vs. the agreed Annual Plan (AP)
  • Support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales
  • Responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri Sun brand
  • Responsible for negotiating and delivering the joint business plans (JBPs) with your customers
  • You are responsible for cost planning and cost notifications regarding projects and activities of your customers
  • Responsible for forecast accuracy vs. the agreed AP target - You will lead the monthly forecast and P&L review process for your customers. Recommend course corrections where necessary
  • Responsible for managing the trade spend budget with your customers vs. the agreed AP targets
  • Responsible for analysing and evaluating both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work

PROFILE

  • Completed undergraduate degree in a related field
  • Strong understanding of the GB retail, discounter landscape along with a minimum of 3 years’ experience working within these channels
  • Minimum 3+ of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GB
  • You display ownership mentality with an assigned group of customers, delivering results & seeking new opportunities
  • You will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this role
  • You are a natural problem solver and possess strong organisational skills
  • You demonstrate a sense of urgency yet remain calm under pressure
  • You are resilient & self-motivated to see projects through to completion
  • You have the right to work in the UK and are willing to come to the London office one day per week or as required

WHAT YOU CAN EXPECT

  • Competitive base salary
  • Benefits package including pension scheme, life insurance, health insurance, dental, gym membership and 25 days of annual leave
  • A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world
  • Working for the biggest kids drink brand worldwide, being available in 120 markets
  • A fast paced company, with an excellent leadership team and high growth ambitions
  • Flat hierarchies and lots of opportunity to take leadership

Skills Required

  • Completed undergraduate degree in a related field
  • At least 3 years of experience working in the GB retail or discounter channels
  • At least 3 years of experience as a National Account Manager, Customer Business Manager, or equivalent in GB FMCG
  • Strong understanding of the GB retail and discounter landscape
  • Right to work in the UK
  • Willingness to attend the London office one day per week or as required
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The Company
HQ: Zug
387 Employees
Year Founded: 1931

What We Do

The Capri-Sun brand, owned by Capri Sun Group Holding AG in Switzerland, has been delighting taste buds since its launch in 1969. As a privately held company, Capri-Sun has grown to sell over 6 billion pouches in more than 100 countries every year, making it the #1 kids drink and a trusted love brand in households around the world. With their diverse range of flavors and products, including low and no added sugar versions, Capri Sun continues to be the top choice for refreshment and fun for kids and families everywhere. Products are packaged in eco-friendly materials, among them our signature recyclable pouches, reflecting the company’s commitment to sustainability. We are guided by our 5 core values of integrity, simplicity, excellence, entrepreneurship, and solidarity. Our culture is open, inclusive, entrepreneurial, and fun with a strong focus on performance and business as well as personal growth opportunities. Working for Capri Sun means being empowered to make a real impact through collaborating with innovative, experienced, and diverse people from all backgrounds. In 2024, Capri Sun Group Holding was acknowledged as "best managed company" by Deloitte and as "top employer" by Top Employer Institute

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