National Account Manager for Consumer Business Group

Posted 6 Days Ago
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Ryde, Sydney, New South Wales, AUS
In-Office
Mid level
Automotive • Hardware • Other • Energy • Industrial
The Role
Manage national retail accounts (Kmart, Target, Costco) for 3M Consumer brands. Deliver sales, margin, pricing and forecast targets; develop and execute annual/quarterly customer and joint business plans; drive ranging, distribution, promotions, e-commerce and MDF optimization; manage rebates, claims and commercial terms; analyze data to identify growth; collaborate cross-functionally with marketing, field sales and supply planners to ensure portfolio execution and inventory.
Summary Generated by Built In
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

National Account Manager for Consumer Business Group in Australia representing Kmart, Target & Costco within the retail channel to offer market-leading 3M consumer goods brands such as Command, Scotch, Post-it, Scotch-Brite, and Scotch Guard.Purpose of the Role: Sales execution of Customer Plans in alignment with Area strategy and financial targets. Drive channel growth through sales and marketing execution and customer relationship management.  What you will be accountable for Owned Accountabilities
  • Deliver on Channel/Customer financial commitments including sales, margin and price. Ensure sales forecast accuracy (QOR//MRE) and achievement of financial commitments; Operating Plan, Net Sales, Gross Profit.
  • Formulate and implement Customer Strategy and Plans; Annual and Quarterly for Key Account(s) within channel.
  •  Lead annual Customer Plans and Joint Business Plan (JBP) with top customers aligning on targets and key initiatives. 
  • Drives execution of Channel and Distribution initiatives to deliver OP including ranging and distribution/market coverage, range reviews/POG, seasonal and promotional plan, field initiatives and e-Commerce programs within channel and customers,
  • Ensures implementation of area portfolio strategy (including Golden Portfolios), priority programs and new products within Key Account(s) within channel.
  • Own customer price attainment and rebates including commercial terms, negotiation and management.
  • Reviews and optimizes customer plans and performance at Monthly BPR, managing risk and closing gaps through Clawbacks.
  • Manage Customer Incentive Plans including MDF optimization and claims management execution and process compliance.
  • Owns customer relationship management including customer cross functional influencers.
  • Analyse internal and external data, to identify growth opportunities and improve/optimise Channel and Distribution initiatives. 
  • Facilitate cross functional collaboration and alignment between sales and marketing (communication, teamwork, relationships).
  • Adoption of CBG operating model. Cross functional collaboration, teamwork and alignment between sales and marketing (communication, teamwork, relationships)
  • Alignment to 3M cultural values and policies including respectful workplace and code of conduct.
 Shared Accountabilities
  • Pricing: Leads pricing planning and execution process partnering with category development marketing.
  • Product Marketing: Provide input into NPI commercialization on portfolio relevance & financial opportunity to Channel. Plan portfolio execution for portfolio actions/deletions for channel.
  • Channel Marketing: Ensure Channel and Customer demand generation activities & MDF are optimized to sustain the base and drive incremental growth.
  • Field Execution – Partners with Field Sales Leader to optimize field execution and operations in channel.
  • Service and Supply: Partner with demand planners and Integrated Business Planner to ensure optimal inventory mix for channel to achieve ETF and drive Channel Service improvement.
 Qualifications
  • Tertiary education in Business or related highly preferred
  • Proven track record of success Channel/National Account Management - minimum 3-4 years
  • Strong commercial, financial acumen and Net Sales management/responsibility preferred.
  • Experience from relevant retail customers is desired
  • Demonstrated ability to consistently deliver on targets
  • Data analytics and decision making (internal and external data)
Location: North ryde,

Worker Type: Permanent

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com.au or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Skills Required

  • Proven track record of Channel/National Account Management with minimum 3-4 years
  • Demonstrated ability to consistently deliver on targets (sales, margin, forecasts)
  • Data analytics and decision making using internal and external data
  • Tertiary education in Business or related
  • Strong commercial and financial acumen with Net Sales management/responsibility
  • Experience with relevant retail customers (e.g., major Australian retailers)
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The Company
HQ: Saint Paul, MN
64,670 Employees
Year Founded: 1902

What We Do

3M operates as a diversified technology company, manufacturing more than 55,000 products, including adhesives, laminates, and many more. 3M touches virtually every part of your life. Our people and technology make the impossible, possible. Every day we apply our science to enhance people’s lives. This is 3M Science. Applied to Life.™

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