Sales Associates are responsible for making customers feel welcome and supported through the car-purchasing process. The responsibilities of a car salesperson will vary, but usually include the following tasks:
- Greet customers arriving at the dealership
- Showcase the dealership's vehicles and explain their features and warranties to customers
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers' vehicles
- Coordinate with the finance department to determine each customer's financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
Skills should include but not limited too:
- Exceptional customer service skills, including interpersonal communication and rapport building
- In-depth knowledge of the dealership's vehicles, finance options and sales process
- Intuition to anticipate which cars will appeal to different customers
- Active listening to best determine a customer's wants and needs
- Persuasiveness to convince customers to make a purchase
- Confidence to create a positive impression on customers
- Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
- Organization and time management to handle many different customers, including past customers, at once
- Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople
- A welcoming and friendly demeanor
- Knowledge and passion for vehicles
Skills Required
- Exceptional customer service skills
- In-depth knowledge of vehicles and finance options
- Negotiation skills
- Ability to work as a team
What We Do
Whether you are looking for a new or used car, a visit to Olathe Dodge Chrysler Jeep Ram dealership in Olathe, KS, is ideal. The most professional sales representatives of the sector are ready and willing to assist you in the purchase of any of our vehicles. We are proud of our customer service and we hope you join our family in Olathe, Kansas soon enough. In case you are looking for a new or pre-owned Chrysler, Dodge, Jeep, Ram vehicle, or just a specific auto part, Olathe Dodge Chrysler Jeep Ram is the place to be. We offer financing and vehicle service, so you only need to do the hardest part – choosing among the best vehicles in Kansas. As we work with a range of lending organizations in the area and nationwide we are confident we can offer you some of the best interest rates around. If you’ve had problems getting credit in the past we’ll do our utmost to get you into your new vehicle at a monthly installment plan you can easily afford.
