MWR Lead

Posted Yesterday
Be an Early Applicant
Baghdad, Karkh, Baghdad
In-Office
Junior
Security • Cybersecurity
The Role
The MWR Lead will coordinate MWR and Gym programs, ensure safety, maintain facility standards, and lead MWR Technicians while providing excellent customer service.
Summary Generated by Built In

The Morale, Welfare, & Recreation (MWR) Lead will be based at Union III in Baghdad Iraq in support of the Base Life Support Services (BLiSS) contract in support of the BSG. This position will be responsible for coordination and implementation of MWR and Gym programs and facility operations in accordance with the Recreation SOP’s and Amentum Management objectives and will report to the MWR Supervisor. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.

DUTIES:

  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
  • Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.  Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
  • Maintain constant surveillance of patrons in the facility. Act immediately and appropriately to secure the safety of patrons in the event of an emergency.
  • Implement appropriate emergency plans in the event of incidents and provide emergency care and treatment as required until the arrival of emergency medical services.
  • Ensure bulletin boards are up to date with recent and upcoming flyers, as well as provide assistance in setting up and tear down compound wide events and programs.
  • Direct MWR Technicians and Coordinators in the performance of their duties.
  • Ensure MWR employees adhere to Performance Work Statement (PWS) and SOP Procedures to include those for MWR, Key Control, Quality, Safety, Property and others.
  • Present professional appearance and attitude always and maintain a high standard of customer service.
  • Perform various daily maintenance and cleaning duties as directed to maintain a clean and safe facility.
  • Prepare and maintain appropriate activity reports.
  • Adherent to SOP procedures, work instructions, and Amentum policies and procedures.
  • Work a flexible schedule to include nights, weekends, and holidays.
  • Perform additional duties and projects assigned.

REQUIRED:

  • Minimum Acceptable Experience Level:
    • Two (2) years’ experience in the Customer Service-related field.
    • One (1) year experience working in a Sports/Recreation related field.
  • Knowledge, Skills, and Abilities:
    • Understanding of maintenance requirements for fitness machines.
    • Customer service skills and self-motivation with the ability to work independently in addition to working with a team.
    • Commitment to maintaining a high-performance team which delivers customer service excellence.
    • Ability to organize events and activities. 
    • Good physical condition - The work requires some physical exertion such as long periods of standing when overseeing programs. Recurring bending, stooping, stretching, twisting and heavy lifting (over 50 pounds). Ability to demonstrate physical fitness techniques.
    • Knowledge of principles and processes involved in supporting MWR operations at an overseas facility.
    • Ability to work in a fast-paced environment requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
    • Cross-cultural sensitivity with an international perspective.
    • Excellent organizational and time management skills.
    • Must have intermediate level Excel skills and familiarity with other Microsoft Office programs (Word, Outlook, PowerPoint).
    • Ability to become an active and functioning member of a team.
    • Ability to be innovative and be an agent for change.
    • Expert communication skills to facilitate and disseminate information.
  • Education: A high school diploma or GED.
  • Licenses and Certifications:
    • Valid drivers’ license.
    • CPR/First Aid and AED Certifications or ability to obtain.
  • Security Vetting:
  • Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.
  • Citizenship: Must be eligible for US Government Clearance.
  • Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.

DESIRED:

  • Experience working at DOD/DOS programs.
  • Must have experience working with scanning systems.
  • One (1) year’s internal experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.
  • One (1) year Lead or Supervisory experience.
  • Maintenance experience with fitness machines.
  • Experience working with Amentum

WORKING AND LIVING CONDITIONS:

This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to an extreme and austere desert-like environment. Temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Top Skills

Excel
Microsoft Office (Word
Outlook
Powerpoint)
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The Company
HQ: Germantown, MD
18,261 Employees

What We Do

Amentum is a premier global technical and engineering services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Germantown, Md., we employ more than 20,000 people in 48 states and 28 foreign countries and territories. Visit us at amentum.com to explore how we deliver excellence for our customers’ most vital missions.

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