MSSR C-295

Posted 6 Hours Ago
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Luanda
Junior
Information Technology
The Role
The Material Support Service Representative (MSSR) is responsible for managing Material Support Services at the customer site, ensuring the availability of materials, preparing performance reports, and supporting customer orders and inspections. The MSSR coordinates with stakeholders and handles discrepancies.
Summary Generated by Built In

Company Description

ATEXIS - AN ALTEN COMPANY

ATEXIS, 100% owned by ALTEN group, is an engineering services company specialized in Customer Support & Services, dedicated to optimize life in service of complex system through availability increase & maintenance cost & time optimization.

With 1000+ collaborators all around the world, ATEXIS supports major industry players in the following sectors: Aerospace, Railway, Naval, Defense & Energy


Job Description

The Material Support Service Representative (MSSR) is the central focal point for all matters related to Material Support Services at the customer’s site. As such, the MSSR should always be in the position to provide the highest possible level of Services and respond to and solve (when possible) all the customer´s requirements and needs related to Material Support.

Main Task and responsabilities:

- Be responsible for the surveillance of the materials needed to guarantee the fleet or material availability, anticipate the spares needed and inform both, the customer and the central order desk. 

- Prepare reports on all activities performed related to Materiel Services scope.

- Prepare report and analyse the orderbook, (Spares & Repairs).

- Be responsible for the overall performance of the local site regarding Materiel Services activities.

- In addition, when applicable, the MSSR will support the delivery/reception of IPLs, including:

o Support to Customer regarding material orders

o Support to Customer in spares reception including incoming inspection

o Assessment of discrepancies identified, including on-site resolution (prior formal registration of a discrepancy)

Additional Information

Requirements:

  • From one to 3-year experience in services, supply chain, operations, logistics, quality or material support.
  • At least 1-year experience in aeronautical field is desirable: especially in aeronautical maintenance: monitoring of maintenance plans, interpretation of manuals, etc.
  • At least 6 months experience in logistics in aeronautical business is desirable
  • Leadership skills to coordinate different stakeholders.
  • Ability to manage and define processes.
  • Good knowledge of regulation related to Export Control and Custom clearance.
  • Resolute and problem solving experience and skills.
  • Analytical skills
  • English: Fluent
  • Portuguese: Highly desirable
  • Spanish: Plus to have.
  • SAP knowledge is highly desirable.
  • Maximo for Aviation knowledge is desirable.
  • IT: MS Office.

Top Skills

Maximo
SAP
The Company
Vitrolles
752 Employees
On-site Workplace
Year Founded: 2011

What We Do

ATEXIS is an international company of the ALTEN Group, a global leader in engineering and IT services, with headquarters in 30 countries and 57,000 employees worldwide. At ATEXIS, we innovate to enable more sustainable and secure technology for the future of society. We do this by helping our customers with the operations and maintenance of complex systems, such as aircraft, ships or helicopters, from the design phase through to end-of-life or second life. Our goal is to make them more durable, improve their performance and optimise their lifecycle cost. Our customers include major leaders in the Aerospace, Defence, Railway, Naval, Energy and Industrial sectors, to whom we provide services in Technical Documentation, Training (eLearning, Operations and Instruction Manuals), Operations and Maintenance Engineering, such as RAMS (Reliability, Availability, Maintainability and Safety) and ILS (Integrated Logistic Support). Our team, which more than 1,200 employees, is made up of the best experts in the industry from more than 20 locations, including offices in Spain, France and India. At ATEXIS, every day is a new challenge that requires us to have the best talent. That's why we want to count on you! Do you want to work with us? Don't miss out on our vacancies.

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