MSO Specialist
PPG | Braeside Office
Full Time | Permanent
The Role:
To provide hands-on operational, technical & training support across all facets of the customer production environment.
Key Responsibilities:
Strict adherence to standardised repair process & enforce same with site staff
Ability to quickly identify and remedy on-site production bottlenecks
Hands on role – vehicle preparation, paint mixing, paint application in line with site requirements
Ongoing equipment maintenance – spray equipment / UV & IR lamps / gun-wash machines / color tools etc.
Ability to train, mentor and discipline customer paint & panel staff as required
Staff training - On-site & PPG Training Centre, one on one training, staff assessments, and pre-employment assessments
Monthly Site Audits to identify areas of concern in relation to EHS, process and operations
Requirements:
Ideally 5 years plus of hands-on experience within a high-volume vehicle repair environment
Experience with process driven environments
High level of interpersonal & communication skills at all levels of business
Ability to enforce process is a non-negotiable requirement
Understanding of labour productivity and the relationship to overall profitability.
Sound planning, time management and organisational skills.
Extensive knowledge of PPG products and application systems.
Knowledge of LEAN principles
Basic computer & literary competency in regard to email and other electronic communication
Be self-motivated to achieve the required work tasks efficiently during the working day
Hold and maintain a current / valid motor vehicle driver license
Complete all mandatory company training both internal or external as required, whether in person or online
Adherence to all EHS policies at both PPG and Customer sites
Ensure compliance with PPG Ethics policy
Comply with the Travel and Entertainment policy
All PPG sites and vehicles are Smoke Free environments
Comply with the PPG Company Vehicle Policy
About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD®
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.
The PPG Way 2030
We are customer champions
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.
We act with purpose and speed
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
We are excellent operators
Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.
We compete to win
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.
We are PPG proud
Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email [email protected].
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Skills Required
- At least 5 years of hands-on experience in a high-volume vehicle repair environment
- Experience working in process-driven environments
- High-level interpersonal and communication skills
- Ability to enforce standardized processes
- Understanding of labor productivity and its relationship to profitability
- Planning, time-management, and organizational skills
- Extensive knowledge of PPG products and application systems
- Knowledge of Lean principles
- Basic computer literacy, including email and electronic communication
- Current and valid motor vehicle driver's license
- Completion of mandatory company training
- Adherence to EHS policies, PPG Ethics policy, Travel and Entertainment policy, and Company Vehicle Policy
PPG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PPG and has not been reviewed or approved by PPG.
-
Retirement Support — 401(k) matching, a Retirement Savings Plan, and mentions of pension structures are part of the package. Feedback suggests these programs strengthen long-term financial security and add meaningful value to total compensation.
-
Leave & Time Off Breadth — Paid holidays, sick days, vacation, and volunteer time off are provided alongside parental leave and adoption assistance. Feedback suggests the breadth of leave options supports work-life needs across different life stages.
-
Flexible Benefits — A wide menu includes medical/dental/vision, FSAs/HSAs with company seed contributions for HDHP enrollees, an EAP, and numerous voluntary options such as accident, critical illness, hospital indemnity, legal, and pet insurance. Feedback suggests the variety and optionality help employees tailor coverage to their circumstances.
PPG Insights
What We Do
PPG: We protect and beautify the world.® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads
