MSC Business Analyst II, India

Reposted 16 Days Ago
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Hiring Remotely in Karnataka, IND
Remote
Mid level
Other • Retail
At NIKE, Inc., technology is laying the foundation for our digital transformation and direct-to-consumer strategy.
The Role
Manage end-to-end order book and supply chain execution for India marketplace. Drive order fulfilment across wholesale and digital channels, resolve customer issues, manage returns/claims, align shipping goals with financial objectives, ensure data transparency, lead daily operations, and use data insights to improve processes and inventory productivity.
Summary Generated by Built In
WHO YOU’LL WORK WITH

The India Marketplace Supply Chain Business Analyst is part of the Marketplace Supply Chain team in Southeast Asia & India. The role interfaces internally at local and territory level with MPU (Sales), Finance, Planning Logistics, Marketing and occasionally Legal & Compliance teams.

There may also be engagement at regional level with APLA (Asia Pacific Latin-America) management and teammates. Externally the role is customer facing, working with the Nike Managed Partner (Multi-brand) businesses on the order book and supply chain management of Nike Footwear, Apparel & Equipment.

WHO WE ARE LOOKING FOR

We are looking for professionals with minimum 4 to 5 years of experience in end‑to‑end order management. Ability to work independently and thrive in ambiguous environments, this role requires an action‑oriented mindset, the ability to challenge the status quo, and focus on driving process improvements through analytical problem‑solving and effective stakeholder collaboration. Able to accomplish multiple tasks in a fast-paced environment.

  • Customer‑facing experience with retail and supply chain knowledge

  • Effective written and verbal communication, including strong presentation skills.

  • Proven ability to collaborate across functions and manage stakeholders

  • Proficiency in SAP and Excel and strong data analysis skills (Excel) with the ability to interpret information for sound decision making.

  • Strong time management, prioritization, and critical‑thinking skills

  • Wholesale & digital order fulfilment, Omni-channel & Retail acumen

  • Experience with Win shuttle and Cognos is an advantage

WHAT YOU’LL WORK ON
  • This role is part of the India Supply Chain team. You will manage the customer order book and drive supply chain execution with speed and agility. You will partner with other teams and customers to execute product flow, guide launches and initiatives and maximize inventory productivity with an eye for continuous improvements.

  • Manage end‑to‑end order fulfilment across Wholesale and Digital channels

  • Work closely X-functionally to align “bottoms-up” shipping goals with “top-down” shipping expectations and support financial objectives set by the business.

  • . Provide timely resolutions to issues and customer requests to ensure orders are shipped at the right time and place.

  • Timely execution of returns and claims request, ensuring account credit status is accurate.

  • Ensure quality, on time relevant information is in place to ensure transparency and visibility for internal partners.

  • Lead daily operations, ensuring orderbook fulfilment and operational standards are consistently executed and use data insights to drive decisions and process improvements.

Skills Required

  • 4 to 5 years experience in end-to-end order management
  • Customer-facing experience with retail and supply chain knowledge
  • Proficiency in SAP
  • Advanced Excel and strong data analysis skills
  • Effective written and verbal communication and presentation skills
  • Proven cross-functional collaboration and stakeholder management
  • Strong time management, prioritization, and critical-thinking skills
  • Wholesale & digital order fulfilment, omni-channel and retail acumen
  • Experience with Winshuttle and Cognos

Nike Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.

  • Retirement Support A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
  • Equity Value & Accessibility An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
  • Parental & Family Support Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.

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The Company
HQ: Beaverton, OR
73,000 Employees
Year Founded: 1972

What We Do

At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.

Why Work With Us

At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.

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