MS Specialist OSS

Posted 5 Days Ago
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2 Locations
In-Office or Remote
Mid level
Software
The Role
The OSS Engineer designs and maintains Operations Support Systems, integrates network elements, troubleshoots issues, and automates processes to ensure efficient network management.
Summary Generated by Built In

OSS Engineer responsible for the design, implementation, and maintenance of Operations Support Systems to ensure efficient network and service management.
Design, deploy, configure, and maintain OSS platforms for network monitoring, fault management, performance management, and service assurance.
Integration: Integrate various network elements and IT systems with OSS solutions to create a unified operational view.
Troubleshooting: Diagnose and resolve issues related to OSS applications, databases, and underlying infrastructure.
Automation: Develop and implement automation scripts and tools to streamline operational processes and improve efficiency.
Documentation: Create and maintain technical documentation, including system designs, configurations, and operational procedures.
 

Responsibilities
  • Monitor and manage telecom multi vendor OSS platforms (LiENM,U2020,Ceragon Netmaster, NEC,AIMOS) to ensure 24/7 fault and event management operations.

  • Perform L2-level incident investigation, root cause analysis, and resolution for P2/P3/P4 incidents while meeting defined SLAs.

  • Conduct routine system health checks, process monitoring, trap testing, log collection, and diagnostics across OSS environments.

  • Manage alarm correlation, suppression, enrichment, and beautification to improve alarm quality and operational efficiency.

  • Support application upgrades, SSL certificate renewals, and configuration changes with minimal service impact.

  • Prepare and maintain SOPs, known issue documents, reports, and escalate recurring or critical issues to L3 teams until closure.
     

Qualifications

Must Have: ,

  • 4 to 6 years Hands on working experience in OSS preferably LiENM/ Mantaray/NEC/Ceragon/U2020  application  O&M along with experience in Telecom & strong in telecom concepts. 
  • System Administration knowledge of Linux/Kubernetes environment. 
  • Good Knowledgknowledge knowledge ofofe on OSS application and its flow towards NE,N BI & SBI.
  • Excellent written and verbal communication and interpersonal skills. 
  • Strong facilitation skills and ability to gain consensus. 
  • Takes initiative to creatively resolve issues and find solutions. 
  • Comfortable communicating to all levels within the organization

It would be nice if you also had:

  • Experience in Linux, Shell scripting, SQL and hands-on ,Hands-onexperience
  • Kubernetes/OpenShift OpenShift  shift  basic Script knowledge
     
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • 4 to 6 years experience in OSS, telecom concepts, and application operations
  • System Administration knowledge of Linux/Kubernetes
  • Excellent written and verbal communication skills
  • Experience in Linux, Shell scripting, SQL
  • Basic scripting knowledge in Kubernetes/OpenShift

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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