The Role
Lead Microsoft Dynamics 365 CRM testing activities, including test planning, case creation, positive and negative scenario execution, automated testing, service module validation, defect tracking, and progress reporting. Manage testing escalations, support client issue resolution, maintain technical and training documentation, and collaborate with internal teams on deployments and rollouts. The role also involves UAT coordination, client communication, and alignment with Agile SDLC and project objectives.
Summary Generated by Built In
Job Description:
• Years of Experience: 5–8 Years (Minimum 3+ years relevant experience in CRM testing)
• Role Type: Full-Time, FTE with Talpro
• CTC Offered: ₹20 LPA
• Notice Period: Immediate Joiners Only
• Work Location: Mumbai / Pune / Ahmedabad / Chennai / Bangalore
• Work Mode: Hybrid
Mandatory Skills:
• Role Type: Full-Time, FTE with Talpro
• CTC Offered: ₹20 LPA
• Notice Period: Immediate Joiners Only
• Work Location: Mumbai / Pune / Ahmedabad / Chennai / Bangalore
• Work Mode: Hybrid
Mandatory Skills:
- Microsoft Dynamics 365 CRM (3+ years relevant experience)
- Automated Testing using Microsoft CRM Libraries
- Service Module Testing
- Writing and executing test cases (positive & negative scenarios)
- Experience with test case management and defect tracking systems
- Proficiency in Excel, Word, and PowerPoint
- Strong documentation and client communication skills
- Experience managing UAT and client-side test cycles
- Familiarity with Agile SDLC practices
- Exposure to training documentation and knowledge sharing
- Client-facing experience for test clarifications and issue resolution
We are seeking a detail-oriented and proactive CRM Test Engineer with strong hands-on experience in Microsoft Dynamics 365 CRM, particularly in automated testing and service module validation. The candidate must be capable of independently managing test plans, executions, and defect reporting, while ensuring high-quality deliverables and effective communication with both internal and external stakeholders. The ideal candidate will demonstrate ownership, technical accuracy, and the ability to operate efficiently in a hybrid work environment.
• Lead all testing activities including planning, case creation, and execution
• Perform positive and negative testing scenarios with accuracy and depth
• Handle testing-related escalations and support client issue resolution
• Draft and maintain structured documentation and user training content
• Independently execute assigned tasks and ensure on-time delivery
• Collaborate with internal teams to support deployment and rollout timelines
• Report testing progress, defects, and client feedback effectively
• Ensure testing is aligned with project objectives and SDLC standards
• Perform positive and negative testing scenarios with accuracy and depth
• Handle testing-related escalations and support client issue resolution
• Draft and maintain structured documentation and user training content
• Independently execute assigned tasks and ensure on-time delivery
• Collaborate with internal teams to support deployment and rollout timelines
• Report testing progress, defects, and client feedback effectively
• Ensure testing is aligned with project objectives and SDLC standards
Skills Required
- 5–8 years of overall professional experience
- At least 3 years of relevant experience in Microsoft Dynamics 365 CRM testing
- Experience with automated testing using Microsoft CRM Libraries
- Experience testing the Dynamics 365 CRM Service module
- Ability to write and execute positive and negative test cases
- Experience with test case management and defect tracking systems
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Strong documentation and client communication skills
- Experience managing UAT and client-side test cycles
- Familiarity with Agile SDLC practices
- Exposure to training documentation and knowledge sharing
- Client-facing experience handling test clarifications and issue resolution
- Immediate availability to join
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The Company
What We Do
Talpro India Private Limited is a technology-driven recruitment and staffing company serving businesses across industries. It specializes in sourcing, vetting, and hiring top-tier technology talent, while providing innovative, sustainable, and cost-effective recruitment solutions. The company develops comprehensive hiring strategies intended to meet immediate recruitment demands and support longer-term workforce needs, acting as a human-resources services provider in India for employers.
