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The Role
Develop and implement Microsoft Dynamics 365 CRM solutions across Customer Engagement Modules, including Sales, Customer Service, Field Service, Marketing, and Project Service. Build plugins, custom workflows, APIs, and Power Platform solutions using C#, Dataverse, and Azure services. Deliver full-cycle CRM implementations and Omnichannel voice or telephony integrations. Collaborate with clients, communicate effectively, and support CRM customization, integration, and portal development. Microsoft certification and banking domain experience are preferred.
Summary Generated by Built In
Job Title: MS Dynamics 365 CRM Developer
- Location: Mumbai / Pune / Ahmedabad / Chennai / Bangalore
- Work Mode: Hybrid
- Payroll Company: Talpro
- Years of Experience: 5–8 years (Minimum 3+ years relevant CRM experience)
- CTC Offered: ₹15 LPA
- Notice Period: Immediate Joiners Preferred
Mandatory Skills:
- Microsoft Dynamics 365 CRM (5+ years)
- Customer Engagement Modules (Sales, Customer Service, Field Service, Marketing, Project Service)
- Plugins, Custom Workflows, Custom API Development
- Power Platform (Power Apps, Power Automate, Power BI, Power Pages)
- C# with Strong OOP and Domain-Driven Design
- Microsoft Dataverse
- Azure Functions, Logic Apps, Web Apps
- CRM Implementation Experience (3–4 full-cycle implementations)
- Dynamics 365 Customer Service Omnichannel (Voice/Telephony integration)
- Strong communication skills (written and spoken)
Secondary or Good to Have Skills:
- ASP.NET Core Web & Portal Development
- Azure Cognitive Services / Bot Framework / AI Services
- Microsoft Dynamics Certification
- Banking Domain Experience
Job Summary -
We are hiring a skilled **MS Dynamics 365 CRM Developer** with 5–8 years of overall experience and at least 3+ years of CRM-specific expertise. The ideal candidate will play a critical role in designing and implementing Microsoft Dynamics 365 CRM solutions across various customer engagement modules. Strong hands-on experience with plugins, custom workflows, and Power Platform tools (Power Apps, Power Automate, Power BI) is essential. This hybrid position, based in major Indian cities, also requires solid exposure to Azure Cloud development and **mandatory experience with Omnichannel Voice/Telephony integration**. Excellent communication and client-facing skills are a must, and a Microsoft certification is a strong plus.
Skills Required
- 5-8 years of overall professional experience
- At least 3 years of relevant CRM experience
- 5+ years of Microsoft Dynamics 365 CRM experience
- Experience with Dynamics 365 Customer Engagement Modules, including Sales, Customer Service, Field Service, Marketing, and Project Service
- Hands-on experience developing plugins, custom workflows, and custom APIs
- Experience with Power Apps, Power Automate, Power BI, and Power Pages
- Strong C# skills with object-oriented programming and domain-driven design
- Experience with Microsoft Dataverse
- Experience with Azure Functions, Logic Apps, and Web Apps
- Experience completing 3-4 full-cycle CRM implementations
- Mandatory experience with Dynamics 365 Customer Service Omnichannel and voice/telephony integration
- Strong written and spoken communication skills
- ASP.NET Core web and portal development experience
- Experience with Azure Cognitive Services, Bot Framework, or AI services
- Microsoft Dynamics certification
- Banking domain experience
- Immediate joining availability
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The Company
What We Do
Talpro India Private Limited is a technology-driven recruitment and staffing company serving businesses across industries. It specializes in sourcing, vetting, and hiring top-tier technology talent, while providing innovative, sustainable, and cost-effective recruitment solutions. The company develops comprehensive hiring strategies intended to meet immediate recruitment demands and support longer-term workforce needs, acting as a human-resources services provider in India for employers.
