MRSH - Business Analyst - Insurance Domain

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Pune, Mahārāshtra, IND
In-Office
Information Technology
The Role
Business & Requirements Analysis
  • Lead requirements elicitation through workshops, interviews, gap analysis, and document reviews.

  • Analyze and document requirements using BRDs, FRDs, User Stories, Use Cases, and Process Flows.

  • Ensure clarity, completeness, and traceability of business requirements through the delivery lifecycle.

  • Act as a liaison between business users, product owners, and technical teams.

Insurance Domain Responsibilities
  • Work across one or more insurance lines.
  • Strong understanding of end-to-end insurance processes
Delivery & Agile Support
  • Collaborate with solution architects and developers to ensure business needs are translated into workable solutions.

  • Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews).

  • Support UAT activities, including test case review, defect triage, and business sign-off.

  • Ensure alignment between business expectations and delivered functionality.

Process Improvement & Leadership
  • Identify process gaps and recommend automation or optimization opportunities.

  • Provide mentorship and guidance to junior business analysts.

  • Contribute to organization-wide standards, templates, and best practices for business analysis

Responsibilities
Business & Requirements Analysis
  • Lead requirements elicitation through workshops, interviews, gap analysis, and document reviews.

  • Analyze and document requirements using BRDs, FRDs, User Stories, Use Cases, and Process Flows.

  • Ensure clarity, completeness, and traceability of business requirements through the delivery lifecycle.

  • Act as a liaison between business users, product owners, and technical teams.

Insurance Domain Responsibilities
  • Work across one or more insurance lines.
  • Strong understanding of end-to-end insurance processes
Delivery & Agile Support
  • Collaborate with solution architects and developers to ensure business needs are translated into workable solutions.

  • Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews).

  • Support UAT activities, including test case review, defect triage, and business sign-off.

  • Ensure alignment between business expectations and delivered functionality.

Process Improvement & Leadership
  • Identify process gaps and recommend automation or optimization opportunities.

  • Provide mentorship and guidance to junior business analysts.

  • Contribute to organization-wide standards, templates, and best practices for business analysis

Qualifications
Business & Requirements Analysis
  • Lead requirements elicitation through workshops, interviews, gap analysis, and document reviews.

  • Analyze and document requirements using BRDs, FRDs, User Stories, Use Cases, and Process Flows.

  • Ensure clarity, completeness, and traceability of business requirements through the delivery lifecycle.

  • Act as a liaison between business users, product owners, and technical teams.

Insurance Domain Responsibilities
  • Work across one or more insurance lines.
  • Strong understanding of end-to-end insurance processes
Delivery & Agile Support
  • Collaborate with solution architects and developers to ensure business needs are translated into workable solutions.

  • Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews).

  • Support UAT activities, including test case review, defect triage, and business sign-off.

  • Ensure alignment between business expectations and delivered functionality.

Process Improvement & Leadership
  • Identify process gaps and recommend automation or optimization opportunities.

  • Provide mentorship and guidance to junior business analysts.

  • Contribute to organization-wide standards, templates, and best practices for business analysis

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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The Company
HQ: Pune, Maharashtra
10,000 Employees
Year Founded: 2001

What We Do

Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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