The Role
Leads and grows mortgage sales volume by coaching and mentoring a producing sales team, building referral networks, supporting loan structuring, forecasting production, implementing sales strategies, recruiting staff, resolving member concerns, and ensuring regulatory and performance compliance.
Summary Generated by Built In
Liberty FCU, a full-service credit union, is currently seeking a Mortgage Lending Sales Manager in the Knoxville, TN area. Significant mortgage loan origination and proven leadership/managerial skills are required. This is a producing manager role. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
- Responsible for working with the RVP of Mortgage Sales to effectively support and grow mortgage volume in the area.
- Recruit and assist in the hiring process to continue to build our team.
- Mentor, lead, and coach sales team to build referral network and meet sales goals.
- Be highly engaged with sales team activities, including making joint sales calls when needed, assisting in loan level product structuring, helping individuals develop routines that result in goal achievement, etc.
- Work with the RVP of Mortgage Sales to forecast monthly/annual production volumes.
- Develop, recommend for approval, and implement strategy for achieving production goals.
- Provide assistance in resolving member problems and concerns.
- Facilitate credit union employee mortgage loans.
- Continually build new business and member relations by representing and promoting the credit union at external functions while maintaining a positive and professional image.
- Keep the RVP of Mortgage Sales informed of mortgage origination activities, needs, and issues.
- Prepare and submit applicable loan reports.
- Conduct annual performance evaluations for direct reports.
- Provide exceptional member service.
Qualifications:
- Minimum 5 years of previous mortgage loan origination experience.
- Minimum 3 years in a leadership role leading a sales team is preferred.
- Ability to maintain a NMLS license and continuing education is required.
- Working knowledge of conventional and government loan programs.
- Experience with LOS, CRM, UW, and other software systems to maximize borrower/member experience.
- Excellent time management skills, as well as verbal and written communication skills.
- Must adhere to all company procedures, policies and state/federal laws.
- Must be able to achieve all aspects of job performance while adhering to the company Mission, Vision and Values.
- Must have the ability to pass a background check and a pre-employment drug screening.
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Skills Required
- Minimum 5 years of mortgage loan origination experience
- Minimum 3 years of experience leading a sales team
- Maintain an NMLS license and complete continuing education
- Working knowledge of conventional and government loan programs
- Experience with LOS, CRM, underwriting, and other software systems
- Excellent time management skills
- Excellent verbal and written communication skills
- Ability to adhere to company procedures, policies, and state and federal laws
- Ability to pass a background check and pre-employment drug screening
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The Company
What We Do
Liberty Federal Credit Union is a member-owned financial institution serving individuals and communities in Indiana, Kentucky, and Tennessee. Its mission is to provide members financial products and services with the greatest financial return. Offerings include checking and savings accounts, mortgages, auto and home-equity loans, and HELOCs, supported by online and mobile banking and branch access across the region for everyday banking and borrowing needs.






