This position processes all mortgage loans assigned from the loan officers or supervisors by performing the following essential duties and responsibilities.
Primary Duties:
- Review all new loan applications within 72 hours of receipt of file to ensure compliance with all investor agency/federal compliance guidelines.
- Update loan files, the mortgage computer system, and the tracking system as information is received; prepare final loan package for closing and final approval.
- Determine information needed from customers to successfully process the loan, obtain credit reports, order appraisals, title binders, surveys and tax transcripts; mail verification of deposit, verification of employment, and verification of mortgage forms, and update loan files and tracking systems when forms are returned.
- Review and analyze credit documents for accuracy and compliance with investor/ agency guides. Identify potential problems and discusses them with loan officer and/or supervisor.
- Serve as the contact for borrowers, sellers, and agents involved in loan file, notifying and working with them to resolve any problems that may arise.
- Submit the loan file directly to the underwriting department without prior review from supervisor. If necessary prepare cover letter highlighting compensating factors. Follow up on all outstanding underwriting conditions and resubmit as needed.
- Provide calculation of borrower's income according to investor/agency guides, including but not limited to borrowers with multiple sources of income.
- Follow and monitor the schedule of closing with title companies.
- Prepare loan file for closing, hazard insurance binder, H06 for condominiums and PUDs, complete TRID checklist.
- Final HUD review.
- Update loan officers with current file status weekly.
- Assist post-closing with any investor pend issues.
- Remain informed of all aspects of investor/agency/compliance policies that affect the processing of mortgage loans.
- Remain knowledgeable of all loan programs offered.
- Respond in a timely manner to quality control inquiries/exceptions on all audit reviews.
- Know by name and face as many customers and employees as possible, calling them by name as often as possible.
- Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
- Know, understand, and live the company values and bottom line.
- Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
- All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
- Prompt and reliable attendance.
- Perform other duties as assigned.
Job Skills Required:
- Three to five years of mortgage loan processing experience required.
- Full understanding of FHA/VA, FNMA, FHLMC, FDIC Compliance, ATR/QM, mortgage audit underwriting, appraisal and investor guidelines.
- Proficient computer and accurate typing skills.
- Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile.
- Ability to manage time, prioritize and multi-task.
- Ability to work extremely well with internal and external customers using excellent written and oral communication skills.
- Detail oriented with the ability to put puzzle pieces together.
- Ability to work well with people with diversified personalities.
- Ability to work as a team member.
- Self-motivated to research and problem solve.
What We Do
People matter at Bell Bank – and it shows in how our team members treat each other, our customers and those around us. As members of the Bell Bank family, we provide unequaled personal service, working in the best interest of those we serve. Our award-winning workplace promotes success, recognizes achievement – and offers an environment focused on having fun while helping others.
At Bell, we build careers. We build community. We positively impact lives around us. Employees are actively encouraged to volunteer (receiving 16 hours of paid volunteer time annually), and our unique Pay It Forward initiative has empowered more than $17 million in employee giving to people and causes we care about.
Founded in 1966 and headquartered in Fargo, North Dakota, Bell has grown to become one of the nation’s largest independently owned banks. A family- and employee-owned company, Bell has full-service bank locations in North Dakota, Minnesota, and Arizona and mortgage offices in multiple states.
Bell Bank is a Member FDIC, Equal Employment Opportunity Employer and an Equal Housing Lender (we lend without regard to race, color, religion, national origin, sex, handicap or familial status). Investment and wealth management services are not FDIC insured, have no bank guarantee, may lose value, not a deposit and not insured by any federal government agency.
