The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
The Mortgage Processing Regional Manager is responsible for leading and optimizing mortgage processing operations across multiple markets. This role drives performance, efficiency, and accountability to ensure files move seamlessly from application to underwriting readiness to closing while delivering a high-quality customer experience.
Key Responsibilities:
- Lead and manage processing teams, setting clear expectations, performance standards, and accountability.
- Drive cycle times, productivity, pull-through, and overall processing performance.
- Align staffing, pipelines, and capacity with production volume to eliminate bottlenecks and delays.
- Partner closely with Sales to ensure strong communication, alignment, and issue resolution.
- Standardize workflows, improve processes, and leverage technology to increase efficiency and scalability.
- Develop team members and leaders through coaching, engagement, and talent management.
- Ensure compliance with company policies, investor guidelines, and quality standards.
Benefits | SouthState Careers
Equal Opportunity Employer, including disabled/veterans.
Skills Required
- Experience in mortgage processing management
- Strong leadership and team management skills
- Knowledge of compliance and quality standards
- Ability to improve processes and leverage technology
- Excellent communication skills with sales teams
SouthState Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SouthState Bank and has not been reviewed or approved by SouthState Bank.
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Leave & Time Off Breadth — Paid parental leave, PTO, dedicated volunteer time, and Critical Care Time are prominently included in the package, broadening time‑off support. These offerings help the total rewards feel stronger even when base pay is viewed as average.
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Retirement Support — A 401(k) with company match and Roth/traditional options, and references to an employee stock purchase plan, bolster long‑term financial benefits. Retirement programs are presented as a core strength of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs plus banking product and retailer discounts add lifestyle value beyond core insurance. The breadth of ancillary perks complements standard medical, dental, and vision coverage.
SouthState Bank Insights
What We Do
SouthState is one of the leading regional banks in the Southeast – serving more than one million customers via 240+ locations in Florida, Alabama, Georgia, the Carolinas, and Virginia. We offer robust banking solutions, including consumer banking, mortgage, small business banking, commercial banking and wealth management. Our bankers care about our customers and each other – and it shows. We’re proud to have earned awards for our banking solutions, service and workplace environment. For the past three years, we’ve been ranked on the Forbes’ 100 Best Banks in America and have earned top workplace honors several years running. This is banking at its best. This is banking forward. Learn more about how we can help you meet your financial goals at www.southstatebank.com. Member FDIC and Equal Housing Lender
